Solar panels and battery to be installed what do i tell ovo

Hi ​@Tricko ,

Generally you’ll want to give OVO a heads up to avoid being investigated for tampering and/or so your Smart Meter can be configured to permit exports. You might be able to get SEG too, but you’ll need to discuss that with your HA.

Your meter will work with all suppliers - you’re not locked to OVO and you don’t need to tell OVO if you want to leave as the new supplier would tell OVO on your behalf. The meter will remain property of whoever the active supplier is though, you as the customer will never own it.

Thanks I really don’t understand any of this! Configured to permits exports. What does that mean? What is SEG and what’s an HA. I was hoping anything in the batteries we would use to cut our bill. Though don’t know how we’d do that either!

HA is Housing Association, but 20 times shorter! :)

SEG would be Smart Export Guarantee, OVO has details on that at https://www.ovoenergy.com/seg .

Letting OVO know you plan to export means your Smart Meter can be set up to not trigger tamper alarms as a result of legitimate exports. It’s highly recommended to do so even if you're not claiming FiT/SEG yourself.

Hey ​@Tricko 

Welcome to the OVO Online Community,

I’d advise letting OVO know about the changes made in your property. But you are free to switch to another supplier, if you are currently in a fixed rate contact you may have to pay an exit fee. The support team will be able to advise if this is the case.
 

• How to contact OVO - best practices and Data Protection Tutorial

We have tons of helpful topics & resources about the green technology you are getting installed which might be helpful: 

 

• Setting up a Heat Pump - ASHP

• Diary of an ASHP install - Part 1 Blog

• Diary of an ASHP install - Part 2 Blog

• Using an air source heat pump (ASHP) to reduce your carbon footprint - guide Tutorial

Solar:
 

• Solar Photovoltaic (pv) panels: Installation, apps, export payments and ROI - User guide Tutorial

• The Smart Export Guarantee (SEG) - Getting paid for the energy you export to the grid - FAQs Tutorial

Hope this helps 😊