Is anyone on the Heat Pump Plus Tariff and has solar panels? How does it work? How does the Heat Pump Plus tariff calculate the electricity used by a heat pump if some is generated by solar and not imported? Is it as simple as the 15p/kWh cost being applied to any electricity imported, up to the amount that the heat pump has used? Over what period is this calculated?
Solved
Heat Pump Plus tariff with solar panels
Best answer by juliamc
As far as I know there’s a meter recording the amount of electricity used by the heat pump and this info is transmitted to ovo to calculate the discount. According to the FAQs for existing users there is no penalty for pv owners, see https://www.ovoenergy.com/heat-pump-plus?utm_source=forum&utm_medium=post&utm_campaign=vaillant-launch
Please correct me if I’m wrong !!
+4Morning
Before answering this, could I just confirm whether you’re on the Heat Pump Plus tariff already? Do you have a heat pump and/or solar panels already?
Good morning Ben
I am not currently an OVO customer. I have an Ecodan ASHP (The tariff is currently closed to new Ecodan customers, but I have registered an interest to be informed if it becomes available again.) I also have solar panels.
+4Thanks for letting me know.
Sorry to say that, at the moment, we’re not accepting new customers onto the Heat Pump Plus tariff I’m afraid. Apologies!
I that case, perhaps you should let OVO know that their website is displaying wrong information, because it says OVO IS accepting new customers wit Vaillant or Viessmann Heat Pumps on to the Heat Pump Plus tariff; It is just Ecodan customers they are not accepting for now.
In the meantime, is there anyone else out there who can answer the question I actually asked?
+8As far as I know there’s a meter recording the amount of electricity used by the heat pump and this info is transmitted to ovo to calculate the discount. According to the FAQs for existing users there is no penalty for pv owners, see https://www.ovoenergy.com/heat-pump-plus?utm_source=forum&utm_medium=post&utm_campaign=vaillant-launch
Please correct me if I’m wrong !!
Hi Juliamc. Thanks for your reply. It looks like my question does not matter now, as after my last post the OVO website changed to announce that the Heat Pump Plus tariff is ending.
Log in to the OVO Forum
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Contact us
Tips & advice
Resources
For business
OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at 1 Rivergate, Temple Quay, Bristol, BS1 6ED.
OVO (S) Gas Limited is part of OVO Group Ltd
Feedback
↑