a little help with your heating -credit

It was a scheme in the Beyond app that as the name said gave a little credit each month against your gas use (or a set amount if you don't have gas).

It ran for 10 weeks, you had to pick a couple of hours each week and read an energy saving tip in the app

As you have received the credits then you must have signed up to it, and presumsbly engaged with it weekly. Do you not remember doing so?

For more about what it was see:

https://forum.ovoenergy.com/extra%2Dsupport%2D168/a%2Dlittle%2Dhelp%2Dwith%2Dyour%2Dheating%2Dnot%2Dworking%2Don%2Dapp%2D20456?postid=147806#post147806

Hey ​@SammyBug108,

Welcome to the community! 

You could register for 2 hours of free heating through the OVO Beyond section of our app. You’ll receive a small credit on your bill each month to thank you for taking part in any free heating periods. For all the details, just check out our terms page under the “A Little Help With Your Heating Terms” section. Hopefully this helps!