I have noticed on my last few monthly bills there is a small credit amount that says “a little help with your heating -credit”. What is this for please?
Solved
What was this 'little help with your heating' credit on my bill?
Best answer by Nukecad
It was a scheme in the Beyond app that as the name said gave a little credit each month against your gas use (or a set amount if you don't have gas).
It ran for 10 weeks, you had to pick a couple of hours each week and read an energy saving tip in the app
As you have received the credits then you must have signed up to it, and presumsbly engaged with it weekly. Do you not remember doing so?
For more about what it was see:
+5- Super User
- Solved
It was a scheme in the Beyond app that as the name said gave a little credit each month against your gas use (or a set amount if you don't have gas).
It ran for 10 weeks, you had to pick a couple of hours each week and read an energy saving tip in the app
As you have received the credits then you must have signed up to it, and presumsbly engaged with it weekly. Do you not remember doing so?
For more about what it was see:
+4Hey
Welcome to the community!
You could register for 2 hours of free heating through the OVO Beyond section of our app. You’ll receive a small credit on your bill each month to thank you for taking part in any free heating periods. For all the details, just check out our terms page under the “A Little Help With Your Heating Terms” section. Hopefully this helps!
Log in to the OVO Forum
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Contact us
Tips & advice
Resources
For business
OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at 1 Rivergate, Temple Quay, Bristol, BS1 6ED.
OVO (S) Gas Limited is part of OVO Group Ltd