Sounds like a caching issue. I would recommend you clear your browser history and stored passwords and try again. Make sure you are using your username you set up and not your email address too when you try and login.

One way to find out is if you are using Google Chrome as your web browser. Press Ctrl Shift N to open an Incognito window and try logging into the forum this way. If it accepts your password first time, then this is the issue.

Let me know if this works!

Sorry to re-open an old thread, but having to reset my Forum password every single time I try to log on is driving me nuts.  
I’m not sure it’s a cache issue as I log in to the Forum at different times which means through different bits of kit - if I’m home it’s my laptop, if I’m away from home it might be my phone or iPad. On every occasion it says incorrect password, so it’s not one individual piece of tech causing it. 
Given I’m trying to sort an ongoing issue about a faulty IHD, having to jump through this extra hoop isn’t doing my blood pressure any good!

Very frustrating for you, @Melchett (I know that this tag will prompt an email, and you’ll need to reset the password again just to this this!)

I know that @sylm_2000 had a similar issue but was able to fix it themselves. Can you confirm what actions you took?

If we confirm this, and you try to replicate this without success, I’ll raise to Insided (who manage the platform this community sits in) to investigate. 

I’ll update the ‘best answer’ when we hear from Sylm_200 :) 

@Melchett - try user name on the forum, that helped resolve the problem. I had to reset each time as well. 

I use my email address for the OvO account and user name for the forum - all okay.

I tried all cookies, brower, OS, devices - not the culprit in my case.

@Tim_OVO  - glad to help. I know the pain!