Updated on 23/03/24 by Emmanuelle_OVO:
If you or anyone in your household is vulnerable, or just needs a little extra assistance at a difficult time in your lives, our Priority Services Register is a free support service you might find useful.
Struggling with your energy bills? Our Support Package might be helpful to you.
Here's our explainer video on high energy prices and who benefits
See OVO’s guide on the Energy Price Guarantee here
OVO have also made an energy market ‘frequently asked questions page here which you might find helpful.