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Question

Help for Low Income customers

  • January 30, 2026
  • 1 reply
  • 11 views
D
Rank 2

Good Afternoon all.

Does anyone know if OVO have specific plans for those on Low Income / Universal Credit?

My mother passed recently, I am not able to work at the moment, and I am currently in a 3-bedroom house (Downsizing in future) meaning full Housing Benefit is not paid due to the two extra rooms. This will be the case until I can find more suitable accommodation  in my local area, and it leaves me with very little each month on which to live.

 

I’m not seeking to pay by Direct Debit, but I do pay online each month when the bill arrives.

 

I was just wondering if OVO have a cheaper monthly tariff for those with low income.

1 reply

B
Rank 8
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  • Bendog
  • Rank 8
  • January 31, 2026

I know you say that you do not want to pay by Direct Debit but it is the cheapest way to pay and it also would give you access to fixed rates that could shield you from rate increases over the period of your fix.

Terms & ConditionsAccessibility statement

OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at 1 Rivergate, Temple Quay, Bristol, BS1 6ED.

OVO (S) Gas Limited is part of OVO Group Ltd

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