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Question

free vend

  • December 9, 2025
  • 2 replies
  • 27 views

Who is responsible for informing customers they have been left on free vend for 6 years? I thought after seeking legal advise it’s the supplier’s responsibility, is that right? 

2 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • December 10, 2025

Hi ​@Limits ,

This… Is a tricky one…

Please bear with us. I need to discuss this with the other forum volunteers for a bit.

Hang in there - we’ll be back on this soon.


  • Author
  • New Member**
  • December 10, 2025

Whilst topping up on a pay as you go meter, and not knowing it’s on free vend mode then landed with a large debt 9 years later ? Who is responsible?