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Question

Zappi charger charge anytime app doesn’t work error 220

  • March 20, 2026
  • 2 replies
  • 26 views
N
Rank 1
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Error 220

so I had no joy charging our car on the  anytime app so called and was instructed to log out and reconnect with the zappi 2.1 it worked but only for one day . Now when I try the same thing it will not let me into the app saying error 220 . I am not stuck with no communication with Ovo due to being only a weekday support. So I have to go to a supermarket to charge and waste money again after paying for the highest monthly tariff. Any thoughts? I just want to be able to plug iin and charge is this too much to ask?

2 replies

Blastoise186
Super User
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  • Blastoise186Super User
  • Super User
  • March 20, 2026

Hi ​@nigevh ,

This one requires the team to diagnose I’m afraid. Try 0330 175 9678 or chargeanytime@ovo.com - email may be easier if you can’t reach out during opening hours.

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Abby_OVO
Community Manager
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  • Abby_OVO
  • Community Manager
  • March 23, 2026

Hey ​@nigevh 

 

I’m glad to see Blastoise186 has already stopped by with some advice to contact the team about this.

 

Have you had a chance to get in touch with them yet? If not, I’d definitely recommend doing so.

 

Do let us know how you get on.

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