Just updated app to 2.2.0. Was working yesterday without problem. Today the app says I am charging away from home (I’m not) and does not show anything on the dial (it did yesterday). Anyone else having problems? - That said it has just charged to maximum.
Best answer by Mudge00
Updated on 05/11/25 by Ben_OVO
12hrs later and all seems to have resolved itself. Might be that I upgraded the app whilst the car was charging (no warning not to do so).
Download the OVO Charge app from the App Store or Google Play.
+1Good evening
Sorry to hear the trouble there. I don’t think it’d be the app update itself that would cause that, but I can’t say for sure.
What I would suggest however, is letting the team know so they can dig deeper. You can reach them on 0330 175 9678 or chargeanytime@ovo.com .
Good evening
Sorry to hear the trouble there. I don’t think it’d be the app update itself that would cause that, but I can’t say for sure.
What I would suggest however, is letting the team know so they can dig deeper. You can reach them on 0330 175 9678 or chargeanytime@ovo.com .
Let me know if you have any issues getting through to the team
Updated on 05/11/25 by Ben_OVO
12hrs later and all seems to have resolved itself. Might be that I upgraded the app whilst the car was charging (no warning not to do so).
Download the OVO Charge app from the App Store or Google Play.
Great news, thanks for the update
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