Well I tried. I have been a big fan of OVO for nearly 4 years. Once I honestly believed the best EV tariff going, yes even better than the Purple multiple armed one..and let people know.
That changed to the new offer, which despite having a great Beta team assigned who were responsive, quick at fixing issues and genuinely wanted feedback. I can’t continue.
The new Charge Anytime just does not work for me. The Rates for “Free” charging are too high and too inflexible and push the risk to the driver to “Guess” how many miles they will do in a month. You can’t adjust the packages quick enough and if you do run out, then get charged the full tariff amount. External charging worked via app the one time I used it but to get the best deal again you would have to buy a “Boost”
Battery check did not bring a code up for me, something found during Beta testing and again in reality is a bit pointless as an extra
15% off expensive tyre subscription is pointless
Charger cover was nice but not worth the extra to have it.
So feedback for OVO is :- If you don’t want EV drivers to use you then just don’t offer anything. You’ve done a great job at driving us away. The package is just not a good deal. I wish you all well of course as I personally found the service from staff brilliant.
I’m now off to Octopus who do still seem to want EV users.
Adios for now! If you decide to join the party again, I’ll certainly consider you.
