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Tesla not reaching 100% with Hypervolt Pro 3

  • January 10, 2026
  • 1 reply
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I have a brand new Hypervolt pro 3, set to a smart schedule charging period. Using charge anytime. The period begins at 11pm and ends at 7am. 
 

When I plug in the charger, both OVO App, Tesla app and Hyper volt app all have the same charging schedule and all are set to charge to 100%. 
 

the OVO app states that the charger will start, in time to allow the car to finish by 7am. But the charger never gets the car too 100%, always stopping at some point in the 90s.  
 

the charger is often delaying starting until 1 or 2 am, but then not getting to its desired level. 
 

anyone experienced this or have any idea how to ensure the charger gets the car too 100%

Best answer by Ben_OVO

Hi ​@ElliotC15, thanks for your post, and welcome to the OVO Forum! I’ve added the EV badge to your Forum account so that other members can recognise the kit you have.

 

I’d recommend asking our Charge Anytime team if they can shed some light on this. You can contact them via email: chargeanytime@ovo.com. 

 

I was wondering whether it might be the battery management system in the Tesla - it may be that the battery is currently set to only reach 80%, for example. I found this video online that shows how to change this setting:

 

 

Let us know whether this does the job!

1 reply

Ben_OVO
Community Manager
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  • Ben_OVO
  • Community Manager
  • Solved
  • January 12, 2026

Hi ​@ElliotC15, thanks for your post, and welcome to the OVO Forum! I’ve added the EV badge to your Forum account so that other members can recognise the kit you have.

 

I’d recommend asking our Charge Anytime team if they can shed some light on this. You can contact them via email: chargeanytime@ovo.com. 

 

I was wondering whether it might be the battery management system in the Tesla - it may be that the battery is currently set to only reach 80%, for example. I found this video online that shows how to change this setting:

 

 

Let us know whether this does the job!

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