I've recently switched suppliers but my Hypervolt charger needs me to remove the schedule from the OVO app. The OVO app looks to have removed me from the plan already. What do I do?
Solved
Switched suppliers but Hypervolt needs me to remove schedule from Charge app?
Best answer by Blastoise186
Hi ​
You need to delete your account (or at least the Charger!)Â via the OVO Charge app to start the flow.
After that, contact Hypervolt and they can do the rest. 0333 090 3093 should do the trick.
+1- Plan Zero Hero
- Solved
Hi ​
You need to delete your account (or at least the Charger!)Â via the OVO Charge app to start the flow.
After that, contact Hypervolt and they can do the rest. 0333 090 3093 should do the trick.
The OVO charge app has changed and wants me to run through set up all  almost like it’s logged mr out but still lists my account in the settings  Â
When I open it wants time to check eligibility and when I head to devices says none
Hi ​
You need to delete your account (or at least the Charger!)Â via the OVO Charge app to start the flow.
After that, contact Hypervolt and they can do the rest. 0333 090 3093 should do the trick.
Looked again I can delete the account from the app but the device isn’t listed to remove.Â
Morning ​
Â
I’ve added the EV badge to your Forum account. Sad that you’re leaving OVO, but by all means still use the Forum for any EV / energy related questions you have in the future!
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Thank you, only left OVO because of the ev price hike.Â
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unlinking the account from the OVO charge all worked. No need to contact Hypervolt.Â
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