Hello,
I’ve been using Smart Charging for some five months now without any issues, but I’ve just noticed that under ‘activity’ in the app, the last smart charge savings data is last Friday 14th - 3 days ago.
When charging as per the smart charge app schedule, it shows ‘smart charging’ so I’m assuming the actual smart charging is working and I’m getting the Pay as you Go rate and not being charged at the full domestic rate. (I haven’t opted for one of the new charging plans).
There are no conflicting schedules setting the car or it’s app and no other changes have been made within the smart charge app nor the car ‘s app.
- why is the activity data not up to date - and how do I restore it ?
- how can I tell within the smart charge app or even the OVO account app if I’m being charged the correct rate for my EV charging.
Any advice much appreciated.
