Skip to main content
Question

Public charging

  • January 13, 2026
  • 4 replies
  • 46 views

Forum|alt.badge.img

Hi

 

I pay £37.50 a month for home charging. I now have £120 available to me for public charging. 

Can anyone advise me how I use my public charging credit as it's not clear to me.

Thanks

4 replies

Ben_OVO
Community Manager
Forum|alt.badge.img+4
  • Community Manager
  • January 14, 2026

@Robbo2716 good morning!

 

Thanks for your post, I hope you’re doing well.

 

To use the public charging credit you’ll need to select a charge point from the ‘Public’ tab on the app. You’ll also be able to plan routes, and pay via the app:

 

Exact appearance may vary

 

As far as I know, any credit you’ve built up will be used automatically. You can find out more info in this other Forum post:

 

 

@Gingernut49 have you used credit to charge at a public charging point?


Forum|alt.badge.img
  • Author
  • Rank 2
  • January 14, 2026

Thank you Ben


Gingernut49
Rank 6
Forum|alt.badge.img+2
  • Rank 6
  • January 14, 2026

Yes, I have at Osprey chargers but I couldn’t get it to work at the Instavolt chargers I tried 6th December so had to use my credit card.

The only chargers available on Sunday at Gatwick’s parking were BP Pulse so unfortunately I couldn’t use my Ovo card. (Or could I have done?)


Ben_OVO
Community Manager
Forum|alt.badge.img+4
  • Community Manager
  • January 15, 2026

Thanks for this ​@Gingernut49. I’ve fed this back to our EV teams, as Instavolt should be compatible.

 

I’ve also asked them about BP Pulse, and I’ll let you know when I hear back.