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Ohme Epod refusing to smart charge

  • June 14, 2025
  • 3 replies
  • 177 views

Has the cutoff happened early?  Ever since yesterday my Ohme EPod refuses to smart charge. All I get it “unable to connect, offline”. It isn’t, green icon showing and when I kill the power at the trip the app knows instantly. So it’s obvious that it’s online. 
 

All I can get is Max Charge now.   Rebooted it countless times.  Anytime still shows in Tariff. 
 

Any ideas??  Thanks. 

Best answer by Smurfarama

Updated on 24/06/25 by Ben_OVO

My Ohme epod went offline about a week ago…. Does not even realise my car is plugged in so been unable to charge at all.

Raised a ticket with Ohme and then phoned everyday for an update. Some Ohme team much more helpful than others. Engineer coming on Tues

 

3 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • June 14, 2025

This sounds like an issue on the Ohme side to me - the integration with them works mostly on their end. I’d suggest you have a word with their team.


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  • Carbon Cutter****
  • Answer
  • June 15, 2025

Updated on 24/06/25 by Ben_OVO

My Ohme epod went offline about a week ago…. Does not even realise my car is plugged in so been unable to charge at all.

Raised a ticket with Ohme and then phoned everyday for an update. Some Ohme team much more helpful than others. Engineer coming on Tues

 


Abby_OVO
Community Manager
  • Community Manager
  • June 16, 2025

Hey ​@Crumlin 

 

Sorry to hear about this, have you raised this with Ohme to look into?  ​@Smurfarama has left a helpful reply as it sounds like they’re in a similar boat. Hopefully they’re able to fix that.🤞🏻

 

I’d definitely recommend having a word with Ohme about this, Crumlin. You can check out their help page here.

 

Let us know how you get on.