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Hypervolt charging - Processing determines whether you get the cheap rate or the Boost rate, but would be nice if the app showed what should be happening?

  • August 21, 2025
  • 2 replies
  • 97 views
C
Carbon Cutter*****
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Hi,

 So it’s 2pm in the afternoon and just plugged in and car started charging immediately. That’s OK if it’s doing a smart charge and I don’t need it charged until tomorrow. 
however if I look at the Hypervolt app, it’s got the session down as a Boost charge. I believe there is some back end processing which determines whether you get the cheap rate or the Boost rate, but would be nice if the app showed what should be happening. The OVO app does have it down as a smart charge. 
 

anyone else had similar?

 

colin

Best answer by Blastoise186

Hi ​@Colingray83 ,

Just checked with Hypervolt. This feature has been removed from their app at this time when using a Smart Charging setup because it was causing too many issues.

It may return in the future, but they don’t know when - it’s on their radar though.

Hope that helps

2 replies

Blastoise186
Plan Zero Hero
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  • Blastoise186Plan Zero Hero
  • Plan Zero Hero
  • Answer
  • August 21, 2025

Hi ​@Colingray83 ,

Just checked with Hypervolt. This feature has been removed from their app at this time when using a Smart Charging setup because it was causing too many issues.

It may return in the future, but they don’t know when - it’s on their radar though.

Hope that helps

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Chris_OVO
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Chris_OVO
Community Manager
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  • Chris_OVO
  • Community Manager
  • August 22, 2025

Hey ​@Colingray83,

 

You should be getting your Charge Anytime rebate as normal. ​@Blastoise186  pointed out that there was just a minor mix-up in how the information was displayed across the two apps. Now that it’s been corrected, there will be no more confusion. Thanks for highlighting this!

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