How do Charge Anytime monthly payments / credits work?

​@Wndy good morning and welcome to the OVO Forum! I’ve added the EV badge to your Forum account so that other members can recognise you.

​@Blastoise186 is correct in what he’s saying here:

Charge Anytime runs on a Type-of-Use model. It’s designed to rebate you the following month - you’ll get those charges back when the system next runs the number crunching.

I’m just including an excerpt from the Ts and Cs below (you can view full terms here).

How does billing work?

 

There are a few different elements to how these plans are billed:

 

• Your monthly plan fee - charged at the beginning of each month, this is based on the plan you choose and covers the cost of your plan’s home mileage allowance, public charging voucher and any other perks associated with your plan.

• Credits - we’ll credit the kWh that you use to charge your car, in line with your monthly plan home charging allowance (explained below). This is shown on your bill the month after you’ve used it.

• Extra charging costs - any charging that you use over your monthly allowance will be charged at your usual home tariff rate, this will appear as normal electricity use on your bill.

 

For example, if you chose the Premium monthly plan, which has home mileage allowance of 1,000 miles per month, and you charged for the equivalent of 900 miles, this is how you would be billed:

 

• At the start of the month you’d be charged your monthly fee for the Premium plan of £37.50

• During the month you smart charge your car for the equivalent of 900 miles

• We credit you for those 900 miles, this is based on a vehicle efficiency of 4 miles per kWh. Which means we’d apply a credit for 225 kWh to your bill

• If your usual home tariff rate is 25p per kWh, we’ll credit you for a total of £56.25, which would appear on your bill the following month

• This effectively means all your EV charging will be covered up to the maximum mileage allowance

 

If you go over the mileage allowance of your plan, you’ll still be able to charge, but you’ll be charged for the kWh that you use above your monthly allowance.

For example:

 

• You smart charge your car for an equivalent of 1,100 miles

• We credit you for 1,000 miles, the Premium plan monthly maximum allowance based on a vehicle efficiency of 4 miles per kWh. Which means we’ll apply a credit of 250 kWh to your bill

• If your usual home tariff rate is 25p per kWh, we’ll credit you for a total of £62.50, which would appear on your bill the following month

• This means for the 100 miles above your plan allowance you would not receive credit for. This will be charged at your usual home tariff rate, this will appear as normal electricity use on your bill

You can also view more handy info and FAQs in this Forum article:

Give us a shout if you have any further questions - always happy to help.

Cheers!