Has converted their Indra smart pro from WiFi to Ethernet?

I’m pretty sure there’s some sort of anti-tamper sensor inside, which will trigger if you open the casing. So I think you’re going to have to get an Indra accredited installer to do this.

That said, mine was converted from 4g to Ethernet by Indra, and I don’t think the engineer did anything other than unplug the dongle and plug in the ethernet cable...

Hello ​@Bobbych, having watched Indra replace my charger I can confirm there is a seal over a securing screw that you will have to break to get in. Given what Indra have told you I presume they are happy for you to break it.

Indeed they said just get a qualified electrician and that will be fine. 
 

mine was not installed by Indra but a local installer so I’m not even sure they put a seal on it 

Hello ​@Bobbych, I suggest you ask the electrician beforehand if he is comfortable doing Ethernet wiring. The engineer who fitted mine supposedly did this work all the time, but was highly miffed when I insisted on Ethernet.

The Ethernet wiring is already there. It was installed as part of the power cable 

it just needs the RJ45 connectors fitting and it connected inside the charger body. 

I see that this problem has been solved, but the following information may be useful to others.

I’ve recently had my Pod Point Solo 3 swapped out for an Indra Smart Pro. We have 2 EVs which are compatible with OVO Charge Anytime, but I wanted to have a compatible charge point as this makes life a lot easier.

The Indra is connected to WiFi and it works really reliably. However, it seems to depend on how the WiFi was set up in the first place. The most reliable method is to use the WPS button on the router, which you press for 5 seconds. If your router does not have a WPS button (e.g. a Linksys Velop) then there’s most likely a virtual WPS button in the app.

On the Indra, press and hold the Boost button for 11 beeps.
The LEDs will flash Orange.
Wait while the unit connects - green flash = success, red flash = not successful.
LED should flash white and return to solid white. Do not interrupt.

It’s as simple as that.
If for some reason the WPS method does not work, then the alternative is to use the installer app. Indra Support will send you a link to download it if you ask.
The installer used the app, but the WiFi connection was quite flaky, and kept dropping out.
I spoke to Indra Support the next day and we tried the installer app again, but it was still not reliable. Eventually I discovered the virtual WPS button on my Linksys app, and the Indra has been working perfectly since then.
My Kia Niro EV3 and my wife’s Renault Zoe RE50 are reliably charging on the Indra Smart Pro, and my son’s Tesla Model Y had a couple of charges over Christmas.
I also found that Indra Support were very helpful. If you find yourself in a long queue, you can leave a message and they will call you back.

 

​@HangNail999 thanks so much for providing this great insight. This will no doubt come in very handy to anyone in the same situation.

I’ve added the ‘EV Enthusiast’ badge to your account to recognise your contributions 😁.

Having owned the charger for 2 years believe me it is not as simple as that. 
 

I connected mine via WPS button and it all worked fine for 18months.  Then 6 months ago it just started dropping connection all the time. I reconnected using the method above on dozens of occasions even with Indra engineers on the phone at the time but they couldn’t explain why it kept going off and said their preference is always hard wired and not WiFi or 4g. 
 

of your WiFi works, great. Mine did. Then didn’t. 
 

I still maintain if using an Indra, hard wire it. I have had zero issues since 

I agree that it's always better to hardwire than to use Wi-Fi, but that applies to anything. For instance, my smart TV is hardwired even though it's in the same room as the router.

I checked thei signal in the garage using a Wi-Fi scanner app and it was good. I'll let you know in 18 months if I have the same problem.