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Has converted their Indra smart pro from WiFi to Ethernet?

  • October 6, 2025
  • 6 replies
  • 117 views
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Looking to see if anyone has converted their Indra smart pro from WiFi to Ethernet 

Mine is on WiFi but it’s not reliable so want to move it to Ethernet 

getting hold of Indra is difficult and all I have had so far is one response saying any loc electrician can do the work 

 

but I am sure you would need to go into the settings on the installer app to tell the charger to use Ethernet instead of WiFi 

 

so can anyone confirm if this can be done without being a registered Indra installer ? 

Best answer by Bobbych

Updated on 15/10/25 by Ben_OVO

Thanks

 

finally got confirmation this morning from Indra after lots of calls that indeed there is no reconfiguration needed. Simply remove the dongle and connect the Ethernet 

 

just need to find a local electrician 

If you need to contact Indra to discuss a query like this their contact details can be found here.

 

 

6 replies

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  • MikeyB
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  • October 7, 2025

I’m pretty sure there’s some sort of anti-tamper sensor inside, which will trigger if you open the casing. So I think you’re going to have to get an Indra accredited installer to do this.

That said, mine was converted from 4g to Ethernet by Indra, and I don’t think the engineer did anything other than unplug the dongle and plug in the ethernet cable...

 

 

Abby_OVO
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  • Bobbych
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  • October 7, 2025

Updated on 15/10/25 by Ben_OVO

Thanks

 

finally got confirmation this morning from Indra after lots of calls that indeed there is no reconfiguration needed. Simply remove the dongle and connect the Ethernet 

 

just need to find a local electrician 

If you need to contact Indra to discuss a query like this their contact details can be found here.

 

 

Abby_OVO
Taj
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  • Taj
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  • October 7, 2025

Hello ​@Bobbych, having watched Indra replace my charger I can confirm there is a seal over a securing screw that you will have to break to get in. Given what Indra have told you I presume they are happy for you to break it.

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  • Bobbych
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  • October 7, 2025

Hello ​@Bobbych, having watched Indra replace my charger I can confirm there is a seal over a securing screw that you will have to break to get in. Given what Indra have told you I presume they are happy for you to break it.

Indeed they said just get a qualified electrician and that will be fine. 
 

mine was not installed by Indra but a local installer so I’m not even sure they put a seal on it 

Taj
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  • Taj
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  • October 7, 2025

Hello ​@Bobbych, I suggest you ask the electrician beforehand if he is comfortable doing Ethernet wiring. The engineer who fitted mine supposedly did this work all the time, but was highly miffed when I insisted on Ethernet.

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  • Bobbych
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  • October 7, 2025

Hello ​@Bobbych, I suggest you ask the electrician beforehand if he is comfortable doing Ethernet wiring. The engineer who fitted mine supposedly did this work all the time, but was highly miffed when I insisted on Ethernet.

The Ethernet wiring is already there. It was installed as part of the power cable 

it just needs the RJ45 connectors fitting and it connected inside the charger body. 

Abby_OVO
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