Since returning from a short break on 19 July every time I have set my car to charge it has charged to 100% no matter what the max was set to in the app. While this is not a big issue, I normally charge to 80% and feel the system should do what it is meant to do. Has anyone else experienced similar? Might it be to do with Power Move Flex for Charge Anytime using up excess energy?
Best answer by costeek
OVO’s Charge Anytime FAQs states the following: “If you want to limit the maximum charge of your EV, we recommend setting this in your EV’s app. The charger can’t override any maximum charge you set. Once your EV stops accepting charge, the app assumes the battery is full and stops charging.”
https://www.ovoenergy.com/electric-cars/charge-anytime-faqs
I hope more knowledgeable people will be able to say more soon.
I am not sure as l don’t have a car. lam doing power move flex. shifting electricity when the hour events happen. so can’t help sorry.
Sorry I can’t help with your question but reading posts on EVs is what makes me not want one.
always seem to encounter issues around charging Iz it worth the cost for continue angst. 😤
OVO’s Charge Anytime FAQs states the following: “If you want to limit the maximum charge of your EV, we recommend setting this in your EV’s app. The charger can’t override any maximum charge you set. Once your EV stops accepting charge, the app assumes the battery is full and stops charging.”
https://www.ovoenergy.com/electric-cars/charge-anytime-faqs
I hope more knowledgeable people will be able to say more soon.
+1My experience of Charge Anytime is the complete opposite.
Since having to demote my Ohme to a dumb charger some 6 weeks back, CA has failed to supply a full requested charge on all but 1 occasion, normally it hits 80 to 85% out of my 90 / 100% requested.
But with a couple of hrs to spare before heading out this morning,
CA still stuck on planning its next charge session,
by chance, manually selecting “start charging” in my Bluelink app, charging did indeed commence with CA recording a smart charge on the savings tab,
although the dashboard tab initially stated it was still planning it’s next session while it was happily charging.
Add in the initial cost of charging at full rate before CA decides to do anything.
CA failing to do a full charge.
CA failing to charge at all (only happened once).
CA not recording any kWh used.
Im not impressed with CA in the slightest.
Tom…
+1Sorry I can’t help with your question but reading posts on EVs is what makes me not want one.
always seem to encounter issues around charging Iz it worth the cost for continue angst. 😤
The vast majority of people who use smart charging don't have any issues with it. As is normal with forums people don't come on here to say their charging worked ok last night. If you don't want an EV then you don't have to scout around for a reason not to get one. If you were born before about 1965 then you would probably not even have the need to buy one. There will be plenty of fossil fuelled cars to go around for those who want to continue driving them.
For those who do have an EV, and I've had one for four years now, they will know that the are far quieter, smoother and cheaper to run than one with an internal combustion engine. I refuel my car at home nearly 100% of the time, has 5% tax and is 85% efficient. An ICE has 50% tax and is 30% efficient. This is why EV drivers spend a bit of time trying to resolve issues and we are here to try and help them do that. We manage to sort most issues but sometimes customers find a better solution elsewhere. It happens sometimes. 😃
Peter
OVO’s Charge Anytime FAQs states the following: “If you want to limit the maximum charge of your EV, we recommend setting this in your EV’s app. The charger can’t override any maximum charge you set. Once your EV stops accepting charge, the app assumes the battery is full and stops charging.”
https://www.ovoenergy.com/electric-cars/charge-anytime-faqs
I hope more knowledgeable people will be able to say more soon.
Thanks. Unfortunately my car/the Renault app doesn’t let me set the max so I’m reliant on Charge Anytime checking the charge level. Until now it’s not been an issue. There was a software update to my car recently so that might be related though I don’t see why.
Hey
I’m sorry to hear of the issues you’re havimg,
I’d advise contacting the team so they can look into this for you:
Call 0330 175 9678 (Option 1 new customers/option 2 existing customers)
Email via chargeanytime@ovo.com
Webchat, click the link then the green chat icon at the bottom right of the page
Please keep us posted with how you get on.
Here’s the Charge Anytime Flex FAQs.
Hey
I’m sorry to hear of the issues you’re havimg,
I’d advise contacting the team so they can look into this for you:
Call 0330 175 9678 (Option 1 new customers/option 2 existing customers)
Email via chargeanytime@ovo.com
Webchat, click the link then the green chat icon at the bottom right of the page
Please keep us posted with how you get on.
Here’s the Charge Anytime Flex FAQs.
Thank you.
I’ve got an open case with them. Just trying to see if I’m the only Renault user with the issue as it might narrow down the cause.
I’m glad to hear the team are looking into it, if possible we’d appreciate if you popped bback with an update once this has been resolved as your advice could help other community members with a similar issue.
The Charge Anytime team said it was an issue with Renault’s infrastructure not working properly with third parties As of yesterday it seems to be sorted.
Cheers
+1Or Renault's servers having gone offline which they do from time to time and take a while to come back.
Or Renault's servers having gone offline which they do from time to time and take a while to come back.
I’ve seen that before but this time the servers were there, just not interacting correctly with Kaluza.
The Charge Anytime team said it was an issue with Renault’s infrastructure not working properly with third parties As of yesterday it seems to be sorted.
Cheers
However last night it went to 100% again
Ah that’s a shame - have you tried contacting Renault about it? (https://www.renault.co.uk/contact.html).
Thanks. Unfortunately my car/the Renault app doesn’t let me set the max so I’m reliant on Charge Anytime checking the charge level. Until now it’s not been an issue. There was a software update to my car recently so that might be related though I don’t see why.
Hi
I’m not sure if you’ve seen the feature request to be able to add a specified amount of charge at:
If not, maybe you could upvote it as well to help it get incorporated?
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