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Charge Anytime - Will I need to change from Volvo app to OVO app before May 8th

  • April 12, 2025
  • 11 replies
  • 217 views

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Already linked with Volvo App. No problems with charging or setting schedule.

Will I need to change to the Charge Anytime App before May 8th

Best answer by louix31

Updated on 04/11/25 by Ben_OVO

Managed to get linked, late Saturday afternoon, had to add the charger fresh, working through the CA app and Volvo app .

Thanks 👍 

Download the OVO Charge app from the App Store or Google Play

11 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • April 12, 2025

Hi ​@louix31 ,

To get the cheap rates, you’ll need to use the Charge app if you’re going via the EV.

What EV/Charger do you have?


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  • Author
  • Carbon Cutter****
  • April 12, 2025

Indra Smart pro - Already have charge anytime and cheap rates


Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • April 12, 2025

Then yes, you will want to migrate. Please start from the Indra Web App if you’ve been using that. You can then migrate the Charger over to the Charge app via the Indra mobile app.

If you were connected direct to the Volvo, no action is required.


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  • Author
  • Carbon Cutter****
  • April 12, 2025

Getting the message 

 

Cannot link Charger with OVO as no available charger found

 

I was stood right next to it, it is linked with the Volvo app and OVO


Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • April 12, 2025

Ok, try calling the team on Monday - 01684 770 631 for Indra and 0330 175 9678 for OVO Charge Anytime.


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  • Author
  • Carbon Cutter****
  • April 12, 2025

Thanks I’ll try that route.

 


Ben_OVO
Community Manager
  • Community Manager
  • April 14, 2025

Hi ​@louix31, did you have any luck when you called?


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  • Author
  • Carbon Cutter****
  • Answer
  • April 14, 2025

Updated on 04/11/25 by Ben_OVO

Managed to get linked, late Saturday afternoon, had to add the charger fresh, working through the CA app and Volvo app .

Thanks 👍 

Download the OVO Charge app from the App Store or Google Play


Ben_OVO
Community Manager
  • Community Manager
  • April 15, 2025

@louix31 thanks for confirming, that’s great news 😁. I just wanted to link you to some other Forum articles you might find useful:

 

 

Cheers!


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  • Author
  • Carbon Cutter****
  • May 4, 2025

Managed to get linked, late Saturday afternoon, had to add the charger fresh, working through the CA app and Volvo app .

Thanks 👍 

 

Not used home charger lately now find I cannot do a scheduled charge i.e. overnight midnight till 6.00am. to benefit from Charge Anytime rates. Does Not Charge at all looks like its going to but nothing. Up until the start of this thread I was just using only the Volvo app without any problems getting anytime rates on my account. installed Indra and CA apps set them up as told and now I can only do Boost charges.  Says cannot link accounts on Volvo app.

Charge anytime app OK

Which app should I be using ??


Chris_OVO
Community Manager
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  • Community Manager
  • May 5, 2025

Hey ​@louix31,

 

You only need to download and use the Charge app from the App Store or Google Playif you have:

  • Solar panels and a Hypervolt charger

  • A Volvo EV that’s not eligible for the promo, but is still Charge Anytime compatible 

  • An additional non-Volvo EV you want to use Charge Anytime with.

 

If you don’t meet any of the points above then you should be using the Volvo app. The Charge Anytime team will be back in the office tomorrow you can give them a call on 0330 175 9678 and selecting option 2 for existing customers.

 

I added a badge to your profile to show you’re part of our EV community!

 

Note: If you have solar panels and an Indra charger, please use the Indra app to charge.