What are the charge anytime wait times? Currently up to an hour now on the phones and took 6 weeks to reply to email. What are the best times to call. This is ludicrous, I've had to listen to the Kooks 5 times - that's unforgivable.
Answer
Charge Anytime wait time delays
Best answer by Chris_OVO
Hey
We recently launched our new OVO Charge App and monthly plans. Because of this, our lines have been a bit busier than usual, and I appreciate your patience. If you have any questions, feel free to post them here. As Blastoise mentioned, we’d love to help you find the answers. Just keep in mind that if your question is about your specific account, you’ll need to reach out to our team directly.
Thanks for being a part of our community!. I've left some resources below that might be helpful.
+1- Plan Zero Hero
Hi
The team is small but usually agile. They are currently swamped though, hence the wait times.
What did you want to ask them? I might be able to answer it faster here.
Hey
We recently launched our new OVO Charge App and monthly plans. Because of this, our lines have been a bit busier than usual, and I appreciate your patience. If you have any questions, feel free to post them here. As Blastoise mentioned, we’d love to help you find the answers. Just keep in mind that if your question is about your specific account, you’ll need to reach out to our team directly.
Thanks for being a part of our community!. I've left some resources below that might be helpful.
Renewable energy jokes never get old.
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