I have been using Charge Anytime since mid April, in fact the day I switched to OVO. Everything is fine but I am sure that I read somewhere that I get 100 miles a month free when charging.
I could not see anything on my first bill. Does it just appear?
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Hi @Jesmond ,
I don’t recall seeing that myself. Got a link?
I think I have answered my own question.
Hey @Jesmond,
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You’re on the right path! We recently just launched our new energy savings account OVO Beyond and this is part of the launch. You can find more information at https://www.ovoenergy.com/beyond.
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If you have any further questions then let us knowÂ
Well that didn’t last very long. I got this email today.
I got one credit for £1.66! Â
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Hi Richard
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As a Beyond customer, you're currently getting free EV miles every month with Charge Anytime. This offer has now ended, which means you won't receive credit from next month onwards. We're sorry about this.
Hey @Jesmond,Â
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I just reached out and asked the team about this and they’ve confirmed that the 100 free miles offer was removed for Charge Anytime customers and they’ve credited any balance on your bill (which you’ve already mentioned).Â
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Charge Anytime isn’t affected by this so you’ll still benefit from lower rate charging. You’ll find more information on this here on our Charge Anytime page.Â
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If you have any further questions let me know!Â
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