Hi. I’ve just acquired a new iphone but my Charge Anytime app won’t recognise my email address and/or password on the new device. I’ve tried countless combinations but nothing works. Has anyone any advice please or encountered a similar problem?
Many thanks
Paul
Best answer by Blastoise186
Updated on 30/07/25 by Abby_OVO
Hey
Ping an email to chargeanytime@ovo.com for this. They’ll help you out!
But also try a password reset first - you might get lucky!
You can also contact the Charge Anytime team via phone on 0330 175 9678 (Option 1 new customers/option 2 existing customers) or via Webchat - click the link, then the green chat icon at the bottom right of the page.
For more on all things Charge Anytime check out the webpage or FAQs, check out our handy topics below:
To check if you’ve got a compatible EV or Smart Charger, check out the compatibility page here.
+1Updated on 30/07/25 by Abby_OVO
Hey
Ping an email to chargeanytime@ovo.com for this. They’ll help you out!
But also try a password reset first - you might get lucky!
You can also contact the Charge Anytime team via phone on 0330 175 9678 (Option 1 new customers/option 2 existing customers) or via Webchat - click the link, then the green chat icon at the bottom right of the page.
For more on all things Charge Anytime check out the webpage or FAQs, check out our handy topics below:
To check if you’ve got a compatible EV or Smart Charger, check out the compatibility page here.
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