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Hi. I’ve just acquired a new iphone but my Charge Anytime app won’t recognise my email address and/or password on the new device. I’ve tried countless combinations but nothing works. Has anyone any advice please or encountered a similar problem?

Many thanks

Paul

Updated on 05/03/24 by Abby_OVO

 

Hey @Noisecandyman ,

Ping an email to chargeanytime@ovo.com for this. They’ll help you out!

But also try a password reset first - you might get lucky!

 

For more on all things Charge Anytime check out the webpage or FAQs, check out our handy topic guide below:

 

 

And to check if an EV or Smart Charger is compatible with Charge Anytime, check out the compatibility page here.

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