Anbody have experience with using Nexblue Point charger on 4G connection

Hiya ​@WileyC!

Thanks for your post - I haven’t seen anyone discussing Nexblue recently, and those chargers have only just been made compatible around a month ago. I’ll keep digging around the Forum.

​@Peter E I don’t suppose you’ve seen Nexblue mentioned in any of the other forums you’re in?

The answer is a flat zero unfortunately. I think most chargers have been mentioned on there but not Nexblue. I've even tried common typos as well. If I find anything I'll post back on here. 

Peter 

To my knowledge, no-one has discussed NexBlue here to date other than their eSIM functionality.

That’s all we’ve seen to date.

The only thing I can say is that the documention seems to be quite extensive and comprehensive which is not the case with all charge points. ​@WileyC you may well be the pioneer on this one.

Peter 

Digging into NexBlue reveals they’ve been around for a while, but they’re pretty new to the UK market - I’m picking up signals they only arrived here around September last year and are still a small player.

But I did notice their new models have Ethernet now as well as Wi-Fi and 4G, so that may help some folks. I’ve had whispers from industry contacts that they also moved to using roaming eSIM now, so that it runs on whatever network it can get a signal from rather than just O2/Vodafone.

I have my sources. :)

​@Blastoise186 ​@Peter E thanks for your input here.

Might be a stab in the dark for you ​@WileyC - even YouTube is sparse on Nexblue related videos. 

I’ve asked internally for some info on Nexblue chargers, and any benefit they may have over other chargers. I’ll let you know if I get a response on this.

I found this in my previous search. It contains quite a lot of detail on capabilities etc but no user experience which was what we were after.

https://cdn.shopify.com/s/files/1/0686/5276/1363/files/UK_ProductSheet_Nexblue_Edge_UK__V1.0.pdf?v=1723708426

Now, I have to say that that this looks impressive but when it comes down to things like connectivity then there are a whole lot of wild cards that get thrown into the game. E.g. For WiFi how cluttered is the 2.4GHz spectrum where you live and how sensitive is the WiFi receiver in the unit? For 4G (eSIM) what is your mobile phone coverage like in your area? They do offer a LAN connection solution which would overcome thise two issues if you are likely to have them. They have OCPP which allows local control of the device (but non smart). Etc

Thanks ​@Peter E for this!

I’m still waiting to hear back internally with some info.

​@Ben_OVO and ​@WileyC as a last resort, because it's quite energy intensive, I’ve asked Chat to see if it can find any user reviews and it broadly came back with a no. It had some installer reviews which were good and very positive comments about capabilities but nothing from users. Now, whilst this doesn't directly help the lack of negative reviews is quite encouraging because users tend not to report back when things go well but are ususally quite quick, and often quite scathing, when the equipment doesn't perform well.

So here is my personal take on the situation. It looks to be a good unit but despite this other areas like telecoms (internet/4G), backroom functions (servers/maintenance/continued interoperabilty/apps/car software), people (tech support/programming/updates/user ability), tariff (changes) will always dominate smart charging performance as experienced by the customer anywhere you use it. That sounds like a daunting list but the vast majority of customers have a good experience with the charge points recommended by OVO.

Peter 

Thanks again ​@Peter E, I’ve been looking through what I can find online too and it does look very good on paper.

​@WileyC just to let you know I’ve heard back internally:

NexBlue is a solid charger, but as they are relatively new to marketing there's limited publicly available info, but it’s a good charger which passed testing very well.

Nexblue are advertising their chargers as having been rigorously lab tested, with it in mind that quality products will build their reputation. They also say that the installation is very simple and straightforward. ​@WileyC if you do go for a Nexblue please do keep us updated on your experience if you wouldn’t mind. It’d be great to get some first hand user experience documented on the Forum!

​@WileyC did you ever go for the NexBlue in the end?

I got the WiFi dongle (using a neighbours WiFi) and the Indra charger has been fairly solid since so have not explored further. 

Ah ok, I’m glad it’s working for you now with the dongle 😁.