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How do I get this OVO energy warmer home plan?


Dsmithp
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This is taken from my latest bill

 

I am moving home, can i stay on this tariff?

 

Is OVO still offering this tariff?

 

Electricity meter
Our cheapest similar electricity plan
OVO Energy Warmer Home Plan 01 January 2024 Direct Debit
You are already on our cheapest similar plan**

Best answer by Emmanuelle_OVO

Updated on 01/07/24 by Shads_OVO

Hey @Dsmithp,

 

I did manage to get a response:

 

We only offer it to customers eligible for the WHD in scheme years 6, 7 or 8, they are charged Direct Debit simpler variable rates, regardless of their payment method (even if they pay on demand).

 

Its not ALL Warm Home Discount customers. Only those who were eligible at that time.

 

Which makes sense as to why some see it and others don’t. 

 

Firedog wrote:

In case anyone’s wondering, WHD scheme year 6 was 2016-17, year 7 2017-18 and 8 2018-19. We are currently (January 2023) in scheme year 13 (1 April 2023 - 31 March 2024): Warm Home Discount (WHD) | Ofgem

 
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BPLightlog
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  • January 22, 2024

Hi @Dsmithp , normally when you move into a property you take up the current supplier. Once done, you can then switch if not with your preferred supplier

 


Dsmithp
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  • January 22, 2024
BPLightlog wrote:

Hi @Dsmithp , normally when you move into a property you take up the current supplier. Once done, you can then switch if not with your preferred supplier

 

thanks - it’s the tariff i am interested in - does ovo still do it? - they were not offering it to me just now?


BPLightlog
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  • January 22, 2024

As far as I know, their prices and plans are here https://plans.ovoenergy.com/

they depend on region


Dsmithp
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  • January 22, 2024
BPLightlog wrote:

As far as I know, their prices and plans are here https://plans.ovoenergy.com/

they depend on region

Warmer Home Plan - 01/01/2024 - 

 

can see it - thanks - wonder why they only offer certain plans?


Emmanuelle_OVO
Community Manager
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  • 2561 replies
  • January 23, 2024

I’ll try and find out more about this plan @Dsmithp. I wonder if it’s for customers who are the recipients of warm home discount? 


Dsmithp
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  • January 23, 2024
Emmanuelle_OVO wrote:

I’ll try and find out more about this plan @Dsmithp. I wonder if it’s for customers who are the recipients of warm home discount? 

yes please - i was on it, and on low income, and on benefits - thanks


Firedog
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  • January 23, 2024

I used to be on the Warmer Home Plan, until a cheaper fixed deal came along. I’m now on the Simpler Energy standard variable tariff, but I still see WHP on the Our prices page. The rates are identical to the SVT, so no relief for the needy there.

 


Emmanuelle_OVO
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  • Answer
  • January 24, 2024

Updated on 01/07/24 by Shads_OVO

Hey @Dsmithp,

 

I did manage to get a response:

 

We only offer it to customers eligible for the WHD in scheme years 6, 7 or 8, they are charged Direct Debit simpler variable rates, regardless of their payment method (even if they pay on demand).

 

Its not ALL Warm Home Discount customers. Only those who were eligible at that time.

 

Which makes sense as to why some see it and others don’t. 

 

Firedog wrote:

In case anyone’s wondering, WHD scheme year 6 was 2016-17, year 7 2017-18 and 8 2018-19. We are currently (January 2023) in scheme year 13 (1 April 2023 - 31 March 2024): Warm Home Discount (WHD) | Ofgem

 

Firedog
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  • January 27, 2024
Emmanuelle_OVO wrote:

… customers eligible for the WHD in scheme years 6, 7 or 8, ...

 

In case anyone’s wondering, WHD scheme year 6 was 2016-17, year 7 2017-18 and 8 2018-19. We are currently (January 2023) in scheme year 13 (1 April 2023 - 31 March 2024): Warm Home Discount (WHD) | Ofgem

 


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