This is taken from my latest bill
I am moving home, can i stay on this tariff?
Is OVO still offering this tariff?
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This is taken from my latest bill
I am moving home, can i stay on this tariff?
Is OVO still offering this tariff?
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Best answer by Emmanuelle_OVO
Updated on 01/07/24 by Shads_OVO
Hey
I did manage to get a response:
We only offer it to customers eligible for the WHD in scheme years 6, 7 or 8, they are charged Direct Debit simpler variable rates, regardless of their payment method (even if they pay on demand).
Its not ALL Warm Home Discount customers. Only those who were eligible at that time.
Which makes sense as to why some see it and others don’t.
In case anyone’s wondering, WHD scheme year 6 was 2016-17, year 7 2017-18 and 8 2018-19. We are currently (January 2023) in scheme year 13 (1 April 2023 - 31 March 2024): Warm Home Discount (WHD) | Ofgem
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