Why are the meter readings in my account 2 days behind? I thought I should be able to see my usage in real time? Thanks
Solved
Smart Meter readings two days behind!
Best answer by Firedog
There have been a lot of problems with usage data for the past couple of weeks, both with retrieving readings from DCC and with displaying the charts at the website and on the app. My daily readings are coming through later than usual, and there are no usage data for March at all. However, there are half-hourly usage figures on the Day pages. It’s all a bit of a mess, but it should come right in a few days.
- Plan Zero Hero
- 2034 replies
- Answer
There have been a lot of problems with usage data for the past couple of weeks, both with retrieving readings from DCC and with displaying the charts at the website and on the app. My daily readings are coming through later than usual, and there are no usage data for March at all. However, there are half-hourly usage figures on the Day pages. It’s all a bit of a mess, but it should come right in a few days.
Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
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