Updated on 01/07/24 by Shads_OVO
Hello @SteveUK ,
This is an automated post by BlastoiseLabs Bot, under the supervision of its owner @Blastoise186 .
You appear to have a SMETS2 Landis+Gyr E470 Type 5394 Smart Meter. A SMETS2 WNC SKU1 Cellular Comms Hub has also been detected. It does not cover gas by itself, but a SMETS2 Smart Gas Meter is probably also somewhere in the property - check to see if the GAS LED on the Comms Hub is flashing and if it is, you have a GSME as well.
An IHD should have been supplied with the meters. However, many folks run off with them when they move out. My master has created a guide with which to help you acquire a replacement.
If the meters were fitted by SSE, it’s quite possible the supply is still with OVO. You can check the status of the gas supply at https://findmysupplier.energy but for electric, you can try https://supplier.nationalgrid.co.uk which will either give you a result, or tell you where to go.
Once you have those details, you can sign up. If any supply is with OVO, it’s https://switch.ovoenergy.com .
Or rather his bot wrote:
... will either give you a result, or tell you where to go.
Mmm, nobody likes being “told where to go”
I think that line possibly needs an addition, I suggest- “… from there.”
I think Blastoise meant, it will tell SteveUK which supplier they need to contact 
