Answer

Can I choose my supply switching date? - I want to switch at the end of my current contract...

Forum|Forum|7 years ago
January 26, 2018
4 replies
3622 views

Stuart B
New Member**

I am about a month from the end of the contract with my current supplier and considering switching to Ovo. I am currently on a 12 month fixed contract with my current supplier and want to ensure that the switch over date to Ovo is the the same as the end date for my existing supplier contract. How do I go about ensuring that?

Best answer by Transparent

Updated on 10/07/25 by Ben_OVO

Great to hear about your planned switch to OVO!

As you mention your fixed plan ends this month, this means you’re currently in your renewal window. During this time you’re free to switch suppliers without being charged any exit fees. This requirement is enforced by Ofgem so applies to all fixed plans offered by any energy company in the UK.

When you request a switch, you’ll get the option to choose your starting date, from the next working day up until 29 days notice. You might plan your switch date to coincide with the end of your current plan however, as you’re in the last 7 weeks of this contract you won’t be charged any exit fees even if the dates overlap.

Once you’re switch is underway we’ll send you a welcome pack with your plan details and everything you need to know. We’ll also tell you how to log into your your online account and OVO app (download for Android or iOS), where you can manage your account. Below you can find a series of handy guides for using our online and app services:

Can’t wait to have you onboard! :deciduous_tree:

Not yet an OVO member? - Check out our plans!

+2

Transparent
Carbon Catcher***
Answer
Forum|Forum|7 years ago
January 28, 2018

Updated on 10/07/25 by Ben_OVO

Great to hear about your planned switch to OVO!

As you mention your fixed plan ends this month, this means you’re currently in your renewal window. During this time you’re free to switch suppliers without being charged any exit fees. This requirement is enforced by Ofgem so applies to all fixed plans offered by any energy company in the UK.

When you request a switch, you’ll get the option to choose your starting date, from the next working day up until 29 days notice. You might plan your switch date to coincide with the end of your current plan however, as you’re in the last 7 weeks of this contract you won’t be charged any exit fees even if the dates overlap.

Once you’re switch is underway we’ll send you a welcome pack with your plan details and everything you need to know. We’ll also tell you how to log into your your online account and OVO app (download for Android or iOS), where you can manage your account. Below you can find a series of handy guides for using our online and app services:

Can’t wait to have you onboard! :deciduous_tree: