Until recently, my Chameleon IHD used to show a standing charge. I went through it a couple of days ago, and it has stopped showing this. The meter still identifies a charge of 50.5p per day. I had heard somewhere that standing charges were to be banned for prepayment customers, and was wondering if that applies to credit meter accounts too.
Answer
Why is my IHD no longer shows a standing charge?
Best answer by Chris_OVO
Updated on 15/10/25 by Abby_OVO
Hi
It looks like our volunteers have already made a great start in answering this for you.
It’s also possible the next tariff rate has been pre-configured in the meter and it’s just waiting for a go-live date to fire - that can sometimes fix this.
But those Standing Charges aren’t going away anytime soon - I can tell you that much.
We have all our Smart meter and In-Home displays guides here which link out to meter manuals Those manuals will include how to see your unit rates and standing charges.
If you have any account specific questions you can reach out to our Support Team.
I hope this helps.
+5- Plan Zero Hero
Hi
Your meter (not your IHD) will have the correct info alongside your plan page.
Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP}
+1- Plan Zero Hero
It’s also possible the next tariff rate has been pre-configured in the meter and it’s just waiting for a go-live date to fire - that can sometimes fix this.
But those Standing Charges aren’t going away anytime soon - I can tell you that much.
Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Updated on 15/10/25 by Abby_OVO
Hi
It looks like our volunteers have already made a great start in answering this for you.
It’s also possible the next tariff rate has been pre-configured in the meter and it’s just waiting for a go-live date to fire - that can sometimes fix this.
But those Standing Charges aren’t going away anytime soon - I can tell you that much.
We have all our Smart meter and In-Home displays guides here which link out to meter manuals Those manuals will include how to see your unit rates and standing charges.
If you have any account specific questions you can reach out to our Support Team.
I hope this helps.
Renewable energy jokes never get old.
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