had 2 new smet 2 meters fitted on 28/08/24 electric showing but not had been 4 days now still not showing gas can you tell me why it is a chameleons
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In home display not showing gas and was fitted 4 days ago
Best answer by Firedog
Four days isn’t a long time in this situation - it might take weeks for everything to settle down, but not usually more than six. There’s a detailed article explaining what happens with new meters here: OVO SMETS2 (S2) Smart Meter installation - Member Guide | The OVO Forum (ovoenergy.com). It’s admittedly getting on a bit, but apart from minor details, it’s still a good guide to what to expect.
Bottom line - be patient. If things don’t improve in the next few weeks, contact Support.
- Plan Zero Hero
Four days isn’t a long time in this situation - it might take weeks for everything to settle down, but not usually more than six. There’s a detailed article explaining what happens with new meters here: OVO SMETS2 (S2) Smart Meter installation - Member Guide | The OVO Forum (ovoenergy.com). It’s admittedly getting on a bit, but apart from minor details, it’s still a good guide to what to expect.
Bottom line - be patient. If things don’t improve in the next few weeks, contact Support.
Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
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