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NickinHP
Rank 1
Rank 1
July 4, 2017
Solved

How to upgrade to a gas smart meter if I've got a large (U16) gas supply?

  • July 4, 2017
  • 21 replies
  • 6157 views
Hi,
I have a gas meter for my flat that was originally installed in the 1970s for the whole house with seven open gas fires. The house was sub-divided into four flats in the 1980s but I ended up with the original house meter for my flat.
I would like to install a smart gas meter from OVO Energy but it will not be possible as it is not a drop in replacement.
How do I first down grade to a smaller sized standard meter?
I have a gas boiler and gas hob in the flat only. The 3 gas fires are now disconnected.
Do I need to contact National Grid?
Thanks
Nick
Best answer by Tim_OVO

Updated on 07/10/25 by Ben_OVO

 

Great news that you’re keen to get a smart meter installed - there’s some great benefits in store for you!

 

Firstly it’s worth mentioning that in order to get a smart meter you’ll need to make some changes to your set-up, as we don’t offer a smart meter for large (U16) gas supplies. There are rare instances where a U16 smart meter might be installed, however OVO will not be able to communicate with it remotely.

 

If you no longer need a U16 meter you’ll be able to downgrade to a standard U6 gas meter.

 

In order to get this process started you’ll need to arrange a gas safe engineer to carry out a maximum load test. If it’s below 64.6 kWh, a downgrade will be possible, reach out to our support team who can advise of the next steps to get this arranged and a new smart meter installed!

 

OVO customer but not got a smart meter yet? - Book today!

Interested but not yet an OVO customer? - Check out our plans!

21 replies

Tim_OVO
OVO Staff
Tim_OVOSolved
OVO Forum Legend
July 6, 2017

Updated on 07/10/25 by Ben_OVO

 

Great news that you’re keen to get a smart meter installed - there’s some great benefits in store for you!

 

Firstly it’s worth mentioning that in order to get a smart meter you’ll need to make some changes to your set-up, as we don’t offer a smart meter for large (U16) gas supplies. There are rare instances where a U16 smart meter might be installed, however OVO will not be able to communicate with it remotely.

 

If you no longer need a U16 meter you’ll be able to downgrade to a standard U6 gas meter.

 

In order to get this process started you’ll need to arrange a gas safe engineer to carry out a maximum load test. If it’s below 64.6 kWh, a downgrade will be possible, reach out to our support team who can advise of the next steps to get this arranged and a new smart meter installed!

 

OVO customer but not got a smart meter yet? - Book today!

Interested but not yet an OVO customer? - Check out our plans!

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Newcomer
January 25, 2023

Hi, I currently have a U16 meter and so appear to be unable to have a smart meter fitted for gas.  

I’m currently not with Ovo (I’m with the creature with eight legs!) but my current supplier is being totally unhelpful.  

I understand that there are very few smart meters for a U16 meter - do you agree?

I only have a 40kW boiler attached to this supply (no gas cooker anymore) and so having read about the subject, a U6 with a 65kW capacity should be ample.  Do you agree?

My provider won’t do anything about changing to a U6 meter but it sounds like you guys are far more helpful.  Do you have any suggestions (including moving to you??)?  Also, as a consumer, do I have to pay anything for the change of meter?

Finally, how often should a U16 meter be replaced?

Many thanks for your help (I hope!).

BPLightlog
Super User
Super User
January 25, 2023

The U rating as you probably know is mainly to do with flow rate in cubic metres per hr

so it will be prefaced by what your boiler requires.

Did you see the notes at the top of this feed about a load test? If you’re looking to downgrade, that would be required I believe. 
I’m not sure if anyone can offer further advice for the rest of your queries. 
There’s a helpful resource at gas connections in case you haven’t already found it

https://www.gasconnections.co.uk/u16-gas-meter/

There’s also more info here

 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Rank 2
July 24, 2023

Hello, despite my protestations that u16 gas meters are not available yet, OVO have arranged to visit and supposedly fit a u 16 meter tomorrow! Should I cancel?

BPLightlog
Super User
Super User
July 24, 2023

Hi @funcarblur , it’s the smart meter versions which aren’t available yet as far as I’m aware. This was the last update I saw.

 

 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Newcomer
November 16, 2024

Hi. 

I am planning renovations on my home and wanted to understand from the supplier side the process of moving a meter.

From my understanding the transporter (in our case SGN) can move the whole meter as is to the desired location at a cost. After the move, could OVO upgrade my meter as its a U6 (is this free to upgrade it to a U16)?

It would also be good to know about upgrades for a old elec meter and fuse box too. I was told they are both outdated.

Is there a service where we can get advise from someone at OVO with a visit? (cost/free?)

BPLightlog
Super User
Super User
November 16, 2024

Here’s a similar topic which might have some useful info

There’s also a guide here

 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Blastoise186
Super User
Super User
November 16, 2024

Good evening ​@HarryZM ,

The upgrade to U16 by itself is free but you should be aware that a Smart U16 Gas Meter can’t be guaranteed right now. You may also need a Site Survey which OVO can do at a cost of £106.

If OVO needs to reposition the meter, the fee is £145 provided the circumstances allow OVO to do it.

Are you SURE you actually need this work done though? If you are, please contact OVO Support to make the arrangements.

As for the electric? Please post photos of your existing meters and fusebox so we can check what you’ve got now.

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Newcomer
November 16, 2024

This is the meter, the fuse box is plastic… (I was told it may need upgrading?)

Blastoise186
Super User
Super User
November 16, 2024

Oh WOW! I think that’s one of the super rare 45-year lifespan ones!

But yes, the Certification on that one has almost certainly expired by now. Please ask OVO to arrange a Smart Meter Upgrade when you can. This may take some time, but see what https://smart-booking.ovoenergy.com says for now.

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