we have gas central heating controlled by standard thermostats with heating timers. since our smart meters were installed on friday our heating will not go off, its ignoring the timers and thermostats, its costing a fortune. any help gratefully received.
Solved
Heating won’t go off after smart meter install
Best answer by Rastup
Yes sorry i did, i asked our boiler engineer to come out and he knew what it was immediately, the control for the valve for the upstairs heating had got stuck open. it needed replaced. a common fault and purely coincidental it had failed exactly when the meters were installed. thanks for all attempts to help.
+5- Plan Zero Hero
- 2726 replies
Hi
I guess you don’t have a before photo of your previous meter?
Hi
+5- Plan Zero Hero
- 2726 replies
Rastup wrote:
Hi
Check your boiler as well, just in case that started back up in a different mode.
- Plan Zero Hero
- 108 replies
Pictures of your thermostat and timer would be useful. Some digital timers have battery backup, to keep them running during short power interruptions. An extended loss of power (possible whilst the meter was changed) can cause the timer to lose the time and/or settings.
we have upstairs and downstairs controls. downstairs seems ok, but upstairs radiators hot even when heating set ti off at control. weve tried swapping control fronts and changing batteries, weve tried moving the antifrost dial at the boiler as it looked maybe different to normal , if that though i dont understand why it only seems to affect upstairs. thanks
+5- Plan Zero Hero
- 2726 replies
Presuming that your controls are similar upstairs and down, there seems to be a manual override and off control.
does that not do anything for the upstairs ?
I must admit that I’m confused how the upstairs/downstairs are separated in terms of delivery … are there controls on the radiators to achieve this ?
- Plan Zero Hero
- 108 replies
Is the Potterton thermostat on the first image the “frost” stat? If so this should be set around 5°C not 20°C. If this is the “frost” stat then it is over-riding the timer/thermostat forcing the boiler on. Why this effects just upstairs I have no idea!
Annually: Petrol 1315l to 442l, Electricity 3779 kWh to 2465 kWh, Gas 17,853 kWh to 9128 kWh. 20 years of monitoring and tweaking.
hi the manual over ride does not switch heating off, some radiators dont have controls upstairs and down, the rest do. thanks
1 person likes this
- Plan Zero Hero
- 108 replies
I think it should be at 5°C!
Annually: Petrol 1315l to 442l, Electricity 3779 kWh to 2465 kWh, Gas 17,853 kWh to 9128 kWh. 20 years of monitoring and tweaking.
Yes sorry i did, i asked our boiler engineer to come out and he knew what it was immediately, the control for the valve for the upstairs heating had got stuck open. it needed replaced. a common fault and purely coincidental it had failed exactly when the meters were installed. thanks for all attempts to help.
1 person likes this
Hey
No need to apologise, thank you for the update!
Glad to hear they were able to get that sorted fairly easily. Feel free to pop back to the Forum any time you’ve got any issues or questions in future.😊
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