I’m reposting this question as I can't reply to my original question which has been closed and the answer has missed the point - I'm not interested in PAYG/prepayment meters - I'm trying to get rid of them - and find out about getting pay-monthly SMETS2 meters installed.
I've currently got prepayment meters for both gas and electric in my house and have been waiting for a supplier to offer installs of the SMETS2 meters before joining that provider.
What's the current status with OVO?
Obviously I basically want to know:
- If I sign up now do I get offered a free smart meter installation
- If so, will it be SMETS2?
- If not, is there a scheduled date for when this is likely to be available?
Best answer by Nancy_OVO
Updated on 05/05/21: OVO are now fitting Aclara second generation SMETS2 (S2) smart meters free of charge. You can find out more about these meters on our S2 smart meter guide here and more about the installation process here.
OVO member’s can book a Smart meter installation online - You’ll just need your Account number (which you can find on your online account).
If you have a traditional pay monthly meter but are not yet an OVO member check out our Better Smart plan (which offers cheaper rates if you are happy to get a Smart Meter installed when you join us) and sign up online here.
For info on switching to OVO when you have prepayment meters, check out the info below.
If you’re a Boost customer see this Boost forum topic about switching to a Pay Monthly plan.
If you’re currently a prepayment customer with another supplier, request that your smart meter is changed to pay monthly setting before applying to switch to OVO, however we’ll not be able to replace your meter if it’s already a smart meter (see more about when your S1 meter will be remotely updated here).