Great news Abby! Already signed up, but great that it will be automatic from now on. I'm loving the fact that it is making me more conscious of my usage even as a light user and when i use it, and also the reward gives me that motivation. 

I cant complete the survey due to it being an unsecure site, is there another way?

Not an OVO issue - Google Workspace issues are out-of-scope.

Qualys SSL Labs also reports no issues. https://www.ssllabs.com/ssltest/analyze.html?d=forms.gle&s=199.36.158.100&hideResults=on&latest

I received the email about the autumn challenge, but when I click the link and log in to my account, the webpage says:

Power Move

Oops, there’s a problem…

This page is not accessible at the moment.

Best,

Jason

Thanks for the suggestion. Tried that, but I have no “Discover Path to Zero” or any mention of Power Move anywhere in my account!

Jason

@JMB and @MM94 That’s weird, isn’t it…the challenge is weekdays only and today being a Sunday gives you (I guess?) a bit of wiggle room to try and find a solution.

Apologies, but short of hunting down a Power Move Autumn button in your account I’m not sure what else you can do: maybe try going into your account via your browser, but also via the a downloaded OVO app? Even hunting about for it via a Google search? Or see if you can chat with an OVO person online?

Best of luck with it anyway, it’s a frustrating business when the links don’t work…

@JMB and@MM94

For those not seeing the button, try using Edge browser in Windows, or use an Android phone or tablet.

(It appears to be a problem with some browsers not showing it on a Windows computer).

Hi Waltyboy thanks for the reply

I spent a fair bit of time going through the various menu option in my account. I discovered a change. Perhaps since I signed up for Power Move There an option USAGE clicked that 

scroll down to select Electricity and in half hour block shows the Kw/H consumed for the block.

I’ll try and track down the CSV file.

Thanks for the info. It would add clarity if OVO provided a worked example of how the 13.5% reduction is being achieved. Of the top of me head I would suppose total the Kw/H consumed over 24 hours. Total the Kw/H consumed from 4pm to 7pm and calculate as a percentage of the the 24 hour total

Not clear if you fail on say one day what net affect does that have? On the refund.

Hi @john23 Yes, you’re absolutely right, those half-hourly blocks in Usage are the way to go. If you make a note of them as you go through the month on a calendar, if not every day then every couple of days, it’ll be a lot less adding up for you come the last weekday in the month!

Don’t worry about failures to hit the target in any particular day or set of days: it’s the percentage of the aggregated totals at the end of the month that matter; as far as I know (I only joined the Summer Power Move on 7th September myself, so am pretty new at all this too!) there is no penalty accruing to “missed” days.  I do find it a bit confusing that the financial incentive is described as “up to” an amount. But I’m assuming that to cover pro rata final amounts for folk like me who join part-way through a month!

best of luck, there are some excellent posts on the forum about not attempting to cut background usage (like ‘fridges and freezers, heating controls and pumps, necessary lighting, etc. as, apart from making for miserable evenings, cutting that type of stuff doesn’t really help achieve the target) but rather concentrating on moving any big stuff out of the key segment into neighbouring segments (or into the weekend). Conversely, to keep your critical segment usage down as a percentage, you could also try moving the odd weekend washload or baking session into weekday slots (not the key slot, obvs!).

all the best, let us know how you go next week…

Just so you know, I’ve done more testing.

@Ria your issue is likely caused by an outdated version of Samsung Internet and/or outdated Android version. Please head into the Galaxy Store/Google Play Store and update your apps as well as going to device settings > Software Update > Check for Updates > Follow the instructions.

I have tested using both Oshawott and Dewott and cannot reproduce that issue on the latest versions of Samsung Internet, Chrome and Android 13 w/ Samsung One UI 5.1. For security reasons, I don’t reveal exactly what my devices are but these codenames are known to the forum moderators.

As for everyone else, I used Exploud to recreate the conditions that both Safari and Firefox create with enhanced anti-tracking - that is the root cause here. It’s not OVO, it’s your browser settings that’s causing it.

The Anti-Virus on your phone shouldn’t, because of how they work on Android. However, I use Bitdefender Total Security across all of my devices and even with that on I have never had this issue.

No worries. I’ve decided to join myself as well actually, so I’m along for the ride too! :)

When Power Move was trialled last year, I didn’t get to take part but I did get to watch the forum activity so I know what to expect.

The biggest challenge for me is whether I can get my usage low enough because I’m already a pretty low user myself.

Nice. It’s a bit easier for me in theory. I travel a lot during the week and have an active lifestyle so I don’t tend to run power hungry stuff much during peak times. Helps a lot when I’m learning to scuba dive and volunteer with a thousand different places! :D

@blue sky to report this I need to know what device/browser combo you’re using.