Hi. We had a 7 hour power cut today and when our electric came back on our prepayment key meter display was blank.
i have read it probably means we will have to have a new meter but I was wondering what happens to the credit we had on there? I dont know the exact amount and obviously cant tell from the meter now because the display is blank. If we do have a new meter will OVO know how much credit to put on the new meter? Apart from the receipt from buying the electric I dont have any way of proving how much we had before the power cut.
also Im on economy 7. Will my storage heaters come on as usual?
hope someone can help.
thank you sammy