Has anyone got any idea what is going on!
Was with SSE PAYG and received an OVO card. Put £20 gas on worked fine. Said I had £8, £8 emergency credit and the rest owed. This came out of the £20.
Used the gas then went to use the emergency and the meter said I owed £28.
Put £40 on today, I have now put my card in again to use my gas and it's now saying I'm another £38 in debt!!!
I don't understand what is going on. I'm a single mum with a 2 year and had no gas now for a month. I have to wait until I have the money to top it up and all they are doing is taking my money and I still have no gas.
Any advice would be helpful. I will contact them in the morning.
I'm so angry I have to wait another week for my wages to put more money on!
Best answer by Emmanuelle_OVO
View original