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Emmanuelle_OVO
Retired Moderator
Emmanuelle_OVO
Retired Moderator
April 2, 2024
Tutorial

How to access emergency credit on your Elster smart gas meter

  • April 2, 2024
  • 0 replies
  • 163 views
How to access emergency credit on your Elster smart gas meter

Updated on 06/07/26 by Abby_OVO

 

Here’s how you can activate emergency credit on your Elster gas meter

 

In the short video below we'll show you how to access emergency credit on your Elster smart gas meter. This makes sure your home has gas until you're able to top-up. 

 

Please remember that any emergency credit used will need to be paid back and this will be taken from your next top-up.

 

Click to watch our YouTube video - How to access emergency credit on your Elster gas meter

 

For more information on prepayment smart meters and a list of meter manuals, check out this forum topic.

 

Thanks,

The OVO Team

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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

OVO (S) Gas Limited is part of OVO Group Ltd