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Why is my online account balance dropping every day?


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28 replies

  • Carbon Cutter**
  • 15 replies
  • March 12, 2023

hi no meter readings at all i think i will get in touch with ofgem 


  • Carbon Cutter**
  • 15 replies
  • March 12, 2023

hi just found old readings sorry 


juliamc
Carbon Catcher***
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  • Carbon Catcher***
  • 1258 replies
  • March 13, 2023

Ok. So bills around the date the meter was changed should have those meter readings on them. This should confirm that you are being charged for the correct amount you have used. You shouldn’t see any estimates on any bills since then.

 


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