Seems to me OVO do not understand the concept of a Standing Order and a DD.
Ovo let me educate you.
DD = variable amounts, can be taken at any time although normally scheduled
Standing Order = fixed amount , taken on a scheduled date
So when you ask your customers to set up a DD then state we are changing the amount you pay every month , you are showing your ignorance of the banking system.
hence I cancelled my DD and will pay weekly as I do now. Should you amend your understanding of the banking system, I will consider resetting up my DD or Standing order, or would you like me to explain the concept again?
who else thinks OVO don’t know the difference?