Seems to me OVO do not understand the concept of a Standing Order and a DD.
Ovo let me educate you.
DD = variable amounts, can be taken at any time although normally scheduled
Standing Order = fixed amount , taken on a scheduled date
So when you ask your customers to set up a DD then state we are changing the amount you pay every month , you are showing your ignorance of the banking system.
hence I cancelled my DD and will pay weekly as I do now. Should you amend your understanding of the banking system, I will consider resetting up my DD or Standing order, or would you like me to explain the concept again?
who else thinks OVO don’t know the difference?
Best answer by M.isterW
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