I switched to OVO , with a B gas smart meter , which wasn’t sending OVO a smart read , so I did it manually, meter reader came , she gave the read ..
usage is between £58 -£80 a month !
during colder months last week I had an email to say my smart meter is now sending reads every half hour and it was a regional problem.
now my app is saying throughout April & may my electric bill is £900 a month !!!!!!!!!
two people in property, still in a fixed plan !
I think there is a massive error and all the reads from myself, meter reader & smart have confused the system as the usage in kw is not a lot of difference month on month ? OVO are not helpful or listening??
Best answer by Jess_OVOView original