Updated on 13/09/23 by Abby_OVO

Sounds like your meter’s clocked over.

When a traditional meter goes beyond 9999, it will start again from 0000. Don’t worry, your online account or OVO app (download for Android or iOS) will still accept this lower reading and will be able to calculate your usage, factoring in the fact that the meter’s gone around the clock.

There’s a great guide to submitting your readings online in the video below.

As your meter sounds fairly old it might be time to think about an upgrade. By booking in a smart meter replacement, you’ll no longer need to worry about taking the readings manually and will get access to some other great smart benefits!