What happens when your meter reading gets to 99999?

  • 3 January 2019
  • 1 reply

Please suggest how to go about reading when meter reading go beyond 99999.

for example my pervous month reading was (11 Dec): 99944
this month 3rd Jan: 00276. In this case while updating the meter reading how should take this ahead.

Please suggest.
thanks & regards,

Best answer by Transparent 3 January 2019, 20:47

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Updated on 25/04/22 by Jess_OVO


Sounds like your meter’s clocked over.


When a traditional meter goes beyond 9999, it will start again from 0000. Don’t worry, your online account or OVO app (download for Android or iOS) will still accept this lower reading and will be able to calculate your usage, factoring in the fact that the meter’s gone around the clock.


There’s a great guide to submitting your readings online in the video below.




As your meter sounds fairly old it might be time to think about an upgrade. By booking in a smart meter replacement, you’ll no longer need to worry about taking the readings manually and will get access to some other great smart benefits!


OVO member but not got a smart meter yet? - Book today!


Interested but not yet an OVO member? - Check out our plans!