Updated on 06/10/23 by Emmanuelle_OVO
This does indeed apply to OVO, and the difference is roughly £150 to £200 cheaper via Direct Debit. It’s applied to the unit rates and standing charges directly, so there’s no discount listed as a line item.
Thank you. Where can I find the rates for customers who pay on demand?
What are the unit rates and standing charges for OVO’s Simpler Energy plan for customers who do not pay be direct debit?
If you can see some of my other posts i’ve Linked to the EDF prices where the distinction is clear. Under the OFGEM review the difference was £215 per annum for an average user, but the EPG has reduced this, perhaps to £150.
I’ve not seen the tariffs explicitly, but paying on Demand is £150 more expensive for the average user.
@CDovo12
Worth checking to see if the rates have already been updated on your account
https://account.ovoenergy.com/plan
@CDovo12 if you pay on demand you probably know more than us ! Have a look at your plan and the rates will be there. It does depend on your geographical location but I think I’m right in saying that most of us answering questions on the forum will be paying via Direct Debit so will only know our own rates (which will be cheaper!). Let us know.
@CDovo12 at the moment you would have to contact OVO and ask them.
They don't publish their rates online so there is no where to look and no one on this forum has all the OVO rates for all the regions
Vote for this idea if you think it is useful and add any comments to the idea about things you would like to see.
Hey @CDovo12,
If you are waiting for your new rates and they haven’t yet been updated online, OVO will be in touch.
@CDovo12
Worth checking to see if the rates have already been updated on your account
https://account.ovoenergy.com/plan
Please keep an eye on your emails. There is more information about this topic here:
Energy Price Guarantee
For more information about what OVO are doing to help customers with their rising energy costs please see here.
Hope this helps.
I'm current on Simpler Energy - Economy 7 and paying by direct debit.
OVO have now tried to increase that direct debit amount to £272, despite the fact that I've never used more than £181 in a calendar month.
I've spoken to the useless customer support representative and have decided that I want to cancel the direct debit and pay my monthly bills by debit card.
Does anyone know what roughly the additional cost, if any, will be if I pay it this way?
On average it’ll cost you an extra £200-250 a year to pay on-demand.
Thanks Everybody On This Ovo Forum greatly appreciated
