I would like to know if we as pensioners will we qualify for a grant to wards loft insulation our house is in Surrey and our Council tax band is “G” This I’m sure would help reduce our heating bills if we qualify..
Best answer by Emmanuelle_OVO
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Updated on 27/01/23 by Emmanuelle_OVO
If you want to reduce your energy bills then a good place to start is improving the energy efficiency of the home and ECO could help.
The ECO scheme enables eligible households to access energy efficient technologies to improve the EPC rating of their homes by installing insulation, heating improvements, and renewable energy upgrades.
ECO4 targets those living in fuel poverty and properties with the worst energy efficiency ratings. To be eligible for assistance, both the householder and property need to meet Qualifying Criteria.
ECO+ was introduced by the Government in November 2022, however, it is still under development and will launch Spring 2023.
ECO+ aims to reach a wider range of households than ECO4. Householders can register to receive information from OVO on ECO+ by emailing eco@ovoenergy.com
Someone residing in the property must be in receipt of one of the following benefits:
Or in receipt of a Warm Home Discount payment.
ECO4 is also only available if the property has an EPC rating of D, E, F or G. To check the most recent EPC rating for a property you can check the relevant EPC registers below.
https://www.gov.uk/find-energy-certificate (England and Wales)
https://www.scottishepcregister.org.uk/ (Scotland)
Note: Not all properties are suitable, even if the above criteria is met a survey is required to ensure it is suitable for the different ECO measures required to improve the EPC rating.
ECO4 is not a boiler replacement scheme, the priority installation will be loft/wall or floor insulation to help stop heat escaping the home.
If you don’t meet the ECO4 criteria you can still register for information on ECO+
If you think you may qualify for ECO4 then contact us on this email address eco@ovoenergy.com and we will take it from there.
The Government recently announced plans to launch ECO+. The scheme is aimed at improving the UK’s least energy efficient homes.
Households with an EPC rating of D or lower and in a lower Council Tax band area can apply for the scheme.
ECO+ is due to launch Spring 2023, and we are working alongside government bodies to support this.
In the meantime, you can register interest by emailing us at eco@ovoenergy.com. We will hold your information that is provided and respond to you once we know the full details of how they can access ECO+.
You can read more about about the Energy Company Obligation on the Governments website .
FYI - Email - ovo@cse.org.uk is incorrect now. But it will still reply and provide the correct email address to contact. Please update your information.
Hey
Thank you for your message, I’ve removed the out of date email from the comment 🙂
You must meet certain criteria to be eligible for ECO funding. To find out if you’re are eligible for funding, you can contact The Centre for Sustainable Energy:
Could you possibly supply a more direct link to the above? I have spent an hour trying to find if I am eligible.
Thanks
+2
Info from the Ofgem website is below
So if on one of these benefits you should be able to contact OVO I think? Even if you are not, but are struggling with bills there is mention of EcoFlex which may be appropriate? Again OVO should handle this?
I think we need OVO to be much clearer on their process and what they need. It is too generic. What do OVO need from CSE if anything?
In order to benefit from ECO your property will need to require energy efficiency upgrades. The specific measures that would benefit your home would be determined by a retrofit assessment. You must own your own home or have permission from your landlord, including if the property is owned by a social housing provider or management company.
You can contact any of the obligated energy suppliers to find out how they may be able to help you benefit from the ECO scheme, even if they are not your energy provider.
You could be eligible for ECO if you receive at least one of the following benefits:
Local authorities are also able to refer residents in their areas to obligated energy suppliers so that they can be offered support under the ECO Flex.
Energy suppliers can also refer households under ECO4 Flex where they are either struggling with persistent fuel debt and are supported by suppliers or are using pre-payment meters and have regularly been unable to stay connected to their fuel supplies due to financial hardship.
It is important to note that eligibility for ECO doesn’t necessarily mean that an energy supplier or installer will decide to install energy efficiency measures in your home.
Thanks for the replies folks, much appreciated.
I will be claiming Eco 4 Flex on NICE guidance medical grounds/cold home. I have printed off the NHS referral letter in readiness for my GP to complete.
+2
Thanks for the replies folks, much appreciated.
I will be claiming Eco 4 Flex on NICE guidance medical grounds/cold home. I have printed off the NHS referral letter in readiness for my GP to complete.
Let us know how you get on including links to any useful information.
I am sure it will be very useful for many other people.
Hope all goes well and do pop back at any time with any other questions.
Cheers
I used Nice guidelines plus a few other useful links for the medical side of ECO Flex 4
ECO 4 Flex referral letter for NHS Medical Professionals
Hey
I’ve updated the best answer on this thread to hopefully make it more informative and easier to understand- let me know what you think! 😊
+2
Hey
I’ve updated the best answer on this thread to hopefully make it more informative and easier to understand- let me know what you think! 😊
Looks much better 😊
Hey
I’ve updated the best answer on this thread to hopefully make it more informative and easier to understand- let me know what you think! 😊
Looks much better 😊
Yes, it look more ordered thank you 👍
“ The response was:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [ovo.energy.com 34.205.122.86: timed out]”
Is the email address correct? eco@ovo.energy.com
Regards
Hey
It’s eco@ovoenergy.com without the dot between ovo and energy.
Let me know if you have any further issues 😊
Will Do thanks
Update to my last post.
I just got this email on updates to below. follow link for the updates. The consultation has now concluded.
I have not at this time had chance to read through the above, Hopfully we can now get some progress from OVO on this.
Hey
Thanks for bringing this to us. It’ll be good to get some more information on what this means for OVO and our customers so I’ve asked about this update internally, and I’ll come back on here when I have any more on this.
Hey
Thanks for bringing this to us. It’ll be good to get some more information on what this means for OVO and our customers so I’ve asked about this update internally, and I’ll come back on here when I have any more on this.
Looking forward to your feed back on this
Hey
Sorry for the delay in getting back to you on this, I asked our teams about how we are progressing with this and what our customers can expect.
They’ve got back to me to let me know that they’re in the process of creating a new main page on the OVO website dedicated to ECO4 and the Great British Insulation Scheme. This will include a detailed breakdown on the eligibility criteria for both schemes, making it easier for our customers to understand what they qualify for, as well as details on how non-OVO customers can still benefit from these through us. They expect this to go live next week on the 1st June.
If I find anything more before the page goes live I’ll come back and let you know🙂
I did find this from Ofgem regarding the new draft, and while it’s rather lengthy, I found it an easier read on the eye than the publication from the Government, especially using the contents page which is nicely broken down, so it may be of interest to you:
I will read the link that you posted shortly.
Thanks again
Regards
joss
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