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Open for votes

Could we add export data to the Usage page on the App/website?

Related products:Online account

NeilG
Carbon Cutter*
  • Carbon Cutter*
  • 2 replies

Anyone who has export capabilities from their home system…. so those with solar panels or other generation and those that are part of the Vehicle to Grid experiments will have discovered that the usage data currently supplied is useless because half of the story is missing! The data currently only shows what has been purchased from OVO and excludes any exports. So if it is a sunny day, you may see a reading of 0.01kWh for a 30 minute segment… In practice your solar generation might be 1 or 2kWh for the same period. At present, it is impossible to know what you have used and what has been exported… you only know that you must have peaked the export value for a few seconds at some point…. perhaps if you boiled the kettle or because the sun went behind a cloud! So in practice the data does not tell you what you have used at all, even if you know what you generated, you may have used none, some or all of your generated power!

If the export data from the Smart Meter could be added to the usage screen, perhaps as a negative bar on the chart, along with a line graph showing the aggregate of the import and export, those who need it will actually be able to work out what they are using at home. For those who don’t - as it is all zero’s - it will just not appear.

Below is mock up of what it might look like, using a screenshot from my own log in and guessed data for the imports and exports. Exports (my surplus production) are the green bars, and imports (what I buy from OVO) the usual orange ones. The Black line shows the aggregate of the two combined. Most spreadsheet/database/website graphing plugins could offer a similar looking layout, so I’m sure it would not be difficult to implement… 

If a link to download the data (as shown at the right of the data table) could also be added (perhaps as a CSV file), it could be used in a spreadsheet along with generation data from the other systems (PV, EV, etc.) to see exactly how much power you used, where and when.  

 

4 replies

Tim_OVO
Community Manager
  • Community Manager
  • 1857 replies
  • July 26, 2022
Updated idea statusNewOpen for votes

Tim_OVO
Community Manager
  • Community Manager
  • 1857 replies
  • July 26, 2022

Thanks for getting this live as an ‘Idea’, @NeilG - great detail here to help everyone to understand the use case. 

 

Our online account product team will be reviewing this idea at some point in the next week or so. We’ve changed the status to ‘Open for votes’ now to gauge customer interest.  

 

Don’t forget to vote up your own idea! 


M.isterW
Carbon Catcher***
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  • Carbon Catcher***
  • 410 replies
  • July 26, 2022

The problem with OVO showing this data on their app/website is that you risk confusing people. People might think exported electricity is offset against imported electricity. Also, payments for exports are done in a number of different ways (and some people don't get paid at all) and can be from a different company. If people want this data there are a number of apps that can get it so they would be better off using one of those.


Tim_OVO
Community Manager
  • Community Manager
  • 1857 replies
  • March 9, 2023

Hi @NeilG a quick update here for you:

 

Our Energy Insights team are currently working on this feature and we hope to have more information on when this will be live in the second half of 2023.


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