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November 18, 2024
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Smart meters + direct unvented water cylinders + THTC. Any advice welcome!

  • November 18, 2024
  • 32 replies
  • 768 views

Thanks all for all the various valuable info about meters, the switch overs and installations etc pending. We currently are in the West of Scotland (mainland), have all electric and old economy 7 box etc. On the THTC. The folks at OVO I've spoke to already have offered economy 7 (overnight), economies 9 and 10, which is basically split over 3 periods in 24 hours. Questions are i suppose is as currently we're on overnight off peak, but aware that the off peak would be split over the day, which may be handy for being savvy with new style electric Quantum heaters we have (got rid of the old brick ones) and timings. The direct unvented water cylinder we have is 210 litres, any ideas whether then this would be heated 3 times a day for example with economy 9 or 10 rather than the current overnight? Plus am guessing it would be 2 smart meters for on and off peak? Many thanks, aware lots of this may have been already answered in various places, but just before i speak to them again about getting some engineers here.

Best answer by Firedog

Smart meter installed/replaced today, 
  

Congratulations on your new toy! It may take some time for everything to settle down, but keep an eye on things and come back here if something’s not quite right.

About hot water: a tank like yours probably has two 3kW immersion heaters, of which the upper one is for the boost. It takes about 11kWh to heat a full tank from cold (I used 10ºC to 55ºC), so that would take 3½ hours. You could do that three times every day if necessary at offpeak rates, but I doubt you could ever use that much hot water. I suggest you watch it carefully, e.g. switch it off one morning when you get up to see just how long the hot water lasts. You may be surprised. If you leave it on all the time, you may end up wasting electricity just to keep the temperature high in the tank when it’s not really necessary. (I’m afraid I’m not au fait with the differences between vented and unvented tanks, so I stuck to ‘O’ level physics.)

32 replies

Albot81Author
Rank 4
November 19, 2024

@Firedog thankyou. I've been in touch with our local electricians who installed us the Quantum Dimplex heaters and would be eligible for their flat rate tariff for these of 9.9p kWh between 00.30 and 7.30. They 'presumed' that this would in effect heat the immersion/water heater as does now, but weren't able to say whether the Smart meters have a 'boost' function for if needed, likely on peak i get. The other rates weren't bad, peak of 30.6p and standing charge 61.8p per day. Suppose the off peak offsets this. Do all company meters have a boost system?

Albot81Author
Rank 4
November 19, 2024

Sorry meant to say, they, the installers, put me on to British Gas, who have this Quantum tariff for eligible heaters.

Abby_OVO
Community Manager
Community Manager
November 20, 2024

Hey ​@Albot81 

 

Glad to see our volunteers have been able to help get you in the right direction! Keep us updated with how you get on.

 

Do all company meters have a boost system?

 

With regards to this question, it’s quite hard to tell exactly, but I would guess so. One of the community members may know better, but it may be worth asking those companies directly as they may have different systems entirely.

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Albot81Author
Rank 4
November 20, 2024

@Abby_OVO thankyou. Guessing the OVO ones do though?

Blastoise186
Super User
Super User
November 20, 2024

Based on what I know, all Smart Meters that are equipped with either Five-Terminals and/or a 2A Relay (for use with External Contactors) should have a Boost Function on them.

The Aclara SGM1412-B, SGM1415-B and SGM1416-B are all known and verified as having this functionality.

It probably won’t surprise you that standard Four-Terminal Smart Meters don’t have this feature because it’d be unusable anyway.

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Firedog
Super User
Super User
November 21, 2024

Covering two questions here:

Octopus are coming up with a new special storage heater tariff, called Snug. Not only is the offpeak rate something like 10% lower than BG’s, you get an extra hour during the day at the low rate, too. So it’s worth shopping around.

Now, about Boost. This means different things in different contexts.

  1. Some storage heater users refer to a heater function which they call boost. This turns on the fan (if it’s not already on) to blow out warm air, but it can also fire up a separate element within the heater to boost the temperature a bit if the stored heat isn’t enough to keep you warm. 
  2. Immersion heaters for hot water tanks often have a boost function. This sort of tank has two elements, the main one at the bottom and a secondary one nearer the top. The first is typically wired to the offpeak circuit, so it is only operative when that circuit is live, e.g. during the night. This will normally heat up the whole tank to its set temperature and then turn itself off thermostatically. The second element is wired to the constant circuit, and is available to heat up the top third or so of the tank if you run out of hot water during the day. Any boost out of offpeak hours will be charged at peak rates.   
  3. The meter’s boost function simply provides power to the switched circuit if it’s not currently live. There are usually options for, say, 15- minute, 30-minute or 60-minute boosts. This can be used to supply power to the storage heaters’ charging circuits to heat up the bricks if they’ve gone cold, and if the immersion heater’s main element is also on this switched circuit, it will also have power available during a boost session.

I’m fairly sure that the meters OVO installs (Aclara, L+G) all have this function available, if you know where to look. I would expect other suppliers’ meters (e.g. Kaifa and EDMI) to have it, too.

Just bear in mind that you’re not charged for electricity you use according to what it’s for, only to when it’s used.

 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Albot81Author
Rank 4
November 21, 2024

@Firedog and others, can't thank your insights and great explanations enough. That makes sense and yeah basically what i was waffling about! I did enquire with British Gas but they scuppered the plan as we don't have a Quantum Hub fitted to go along with the correct heaters, and isn't a Quantum Water Heater (Elson Zircon direct unvented). Yes the boost for the immersion was more a concern, we try not to use but obviously on high output occasions, we currently heat with an old economy 7 boost box, but that's good to know. Will revisit Octopus with that one there in due course. Cheers all.

Albot81Author
Rank 4
February 20, 2025

Smart meter installed/replaced today, will update if any issues. Engineer was a lovely chap, gone for economy 10 as split over 3 sections in 24 hours. Just minding on we have a 210 litre unvented cylinder which was wired to heat in the offpeak previously, this should remain the same ie heat during those new off peak timeslots? Also the old economy 7 boost box was left in situ and advised to continue using this for a boost if required (but hopeful the boosts will be less necessary if heating up the water during 3 slots during the day). 

Abby_OVO
Community Manager
Community Manager
February 21, 2025

Hey ​@Albot81 

 

Thanks for coming back to this thread with that update. Glad to hear things went well and the installation was successful!

 

Do pop back anytime with any other updates on how you get on or any questions you may have.😊

 

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Firedog
Super User
FiredogSuper UserSolved
Super User
February 21, 2025

Smart meter installed/replaced today, 
  

Congratulations on your new toy! It may take some time for everything to settle down, but keep an eye on things and come back here if something’s not quite right.

About hot water: a tank like yours probably has two 3kW immersion heaters, of which the upper one is for the boost. It takes about 11kWh to heat a full tank from cold (I used 10ºC to 55ºC), so that would take 3½ hours. You could do that three times every day if necessary at offpeak rates, but I doubt you could ever use that much hot water. I suggest you watch it carefully, e.g. switch it off one morning when you get up to see just how long the hot water lasts. You may be surprised. If you leave it on all the time, you may end up wasting electricity just to keep the temperature high in the tank when it’s not really necessary. (I’m afraid I’m not au fait with the differences between vented and unvented tanks, so I stuck to ‘O’ level physics.)

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |