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Smart meters + direct unvented water cylinders + THTC. Any advice welcome!


  • Carbon Cutter*****
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Thanks all for all the various valuable info about meters, the switch overs and installations etc pending. We currently are in the West of Scotland (mainland), have all electric and old economy 7 box etc. On the THTC. The folks at OVO I've spoke to already have offered economy 7 (overnight), economies 9 and 10, which is basically split over 3 periods in 24 hours. Questions are i suppose is as currently we're on overnight off peak, but aware that the off peak would be split over the day, which may be handy for being savvy with new style electric Quantum heaters we have (got rid of the old brick ones) and timings. The direct unvented water cylinder we have is 210 litres, any ideas whether then this would be heated 3 times a day for example with economy 9 or 10 rather than the current overnight? Plus am guessing it would be 2 smart meters for on and off peak? Many thanks, aware lots of this may have been already answered in various places, but just before i speak to them again about getting some engineers here.

Best answer by Firedog

Albot81 wrote:

Smart meter installed/replaced today, 
  

Congratulations on your new toy! It may take some time for everything to settle down, but keep an eye on things and come back here if something’s not quite right.

About hot water: a tank like yours probably has two 3kW immersion heaters, of which the upper one is for the boost. It takes about 11kWh to heat a full tank from cold (I used 10ºC to 55ºC), so that would take 3½ hours. You could do that three times every day if necessary at offpeak rates, but I doubt you could ever use that much hot water. I suggest you watch it carefully, e.g. switch it off one morning when you get up to see just how long the hot water lasts. You may be surprised. If you leave it on all the time, you may end up wasting electricity just to keep the temperature high in the tank when it’s not really necessary. (I’m afraid I’m not au fait with the differences between vented and unvented tanks, so I stuck to ‘O’ level physics.)

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Blastoise186
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Hey ​@Albot81 ,

I can confirm the migration to Smart Meters would place you on a setup with ONE Meter that does everything your current Multi-Meter setup does. It just has some extra magic tricks to cover the extra wires and ensures that both Peak and Off-Peak are properly covered.

With the Smart Meter based setup, everything that only runs Off-Peak will come on together based on whichever tariff you’re on. If the heating is set to charge up based on Economy 10 for example, the hot water will do the same.

Hope that helps!


  • Author
  • Carbon Cutter*****
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  • November 18, 2024

@Blastoise186 thanks so much that makes perfect sense and ta for explaining that. We have an Economy 7 style 'boost box' for water heating. Guess this would be redundant or need updating? Hoping to use it less anyway as will be getting more water hearing through the day as opposed to just overnight as at present. Unsure if that would be on OVO to update too. Thanks again.


Blastoise186
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I could do with seeing photos of the boost box. Can you post some for me?


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  • Carbon Cutter*****
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  • November 18, 2024

 


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  • Carbon Cutter*****
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  • November 18, 2024

It's always been set to timed, but if hot water needs a boost say evening time, or had lots of use more than normal, give it a boost outwith of off peak obviously.


Blastoise186
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Gotcha, thanks!

You can basically just leave that alone. It’ll probably become redundant but I’m afraid it won’t be OVO’s responsibility to remove it IIRC.

It’ll probably cease to do anything useful but you could always ask an electrician to check if it still works and/or seek to remove it later if you want.


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  • Carbon Cutter*****
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  • November 18, 2024

Again makes sense thankyou! In your opinion boxes like this won't be necessary so much with the switch? Just wondering if a boost is needed even in the smart meter world?!


Blastoise186
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I was actually just digging deeper. I get the feeling OVO might rip it off the wall for you anyway. Seems like that specific model is directly linked to the meter - which may make it in-scope for removal as part of the upgrade job.

I also found a wiring diagram that suggests it’ll just become an ornament if the linked meter is removed.


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  • Carbon Cutter*****
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  • November 18, 2024

Ahhhhh, that makes sense! But likely not replace it for a model that links in with their new meters/system?


Blastoise186
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They’ve thought of that. Everything will be part of the meter itself. :)

Fancy magic tricks means that all the random boxes on the wall have been combined into a single meter for most installs. In some cases, external contactors are used to cover additional terminals, but they’re not usually needed for Economy 7.

You’d be able to trigger Boost functionality via the Meter if you needed it.


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  • Carbon Cutter*****
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  • November 18, 2024

Again, thanks! That's great to know, the guy i spoke to earlier today when quizzing i don't really think got my point, didn't really seem to think any form of boost may be needed with the new system, but likely explained it as clear as mud to him. Really appreciate the advice there, I'll check in with them again this week 


Blastoise186
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No worries, glad to help.

It just so happens that I have a few magic tricks of my own. One of which is that I’ve got direct contact with a Smart Meter Engineer. Perks of being on this Forum - we can reach him anytime. :D


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  • Carbon Cutter*****
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  • November 18, 2024

Brill, keep up the good work! Lots of confusion and concern out there....thanks again.


Firedog
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Albot81 wrote:

It's always been set to timed, but if hot water needs a boost say evening time, or had lots of use more than normal, give it a boost outwith of off peak obviously.
 

This system is designed for households where when everyone has had a bath, there’s no hot water left to wash up with. It will work in exactly the same way with a smart meter. When it’s on Timed, the immersion heater will get its power from the switched circuit that is only live during offpeak hours*, along with the storage heaters. If you run out of hot water in a peak period, you can use the boost to heat a bit more, at peak rates, obviously. 

 

If the main immersion heater were on a constant circuit, i.e. with power 24 hours a day, it would have its own time switch to limit its operation to offpeak times. There may be a second  heating element near the top of the tank that gets its power from the constant feed to provide the boost function.   


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  • Carbon Cutter*****
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  • November 19, 2024

@Firedog thanks also. Next step is to look at the tariffs. Domestic 8 is 8 hours overnight, Economy 9 and 10 split over three sections off peak through the day. I don't know how effective the latter two would benefit our set up though - ie High Heat Retention Quantum radiators still using off peak through night, to be timed through the day. And also that the price difference between peak and off peak doesn't seem to be much difference for the 9 and 10. Standing charge same for all 3 by the looks.


Blastoise186
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IIRC Quantum works pretty well on E7/Domestic Economy, E9 and E10. It should ultimately be down to whatever else you’ve got and how that needs to be charged up.


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  • Carbon Cutter*****
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  • November 19, 2024

@Blastoise186 thanks, yeah just the water cylinder the main other thing. No panels or heat pumps to factor in.


Blastoise186
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Got it. E10 might work but definitely discuss with OVO as they have more data access than me.

Heat Pumps DO NOT work well on these Multi-Rate Tariffs though - they’re best on Flat-Rate.


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  • Carbon Cutter*****
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  • November 19, 2024

Brill, certainly will do when speak again. Much appreciated thanks.


Firedog
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Albot81 wrote:

@Firedog thanks also. Next step is to look at the tariffs. Domestic 8 is 8 hours overnight, Economy 9 and 10 split over three sections off peak through the day. I don't know how effective the latter two would benefit our set up though - ie High Heat Retention Quantum radiators still using off peak through night, to be timed through the day. And also that the price difference between peak and off peak doesn't seem to be much difference for the 9 and 10. Standing charge same for all 3 by the looks.

These are very different plans with different prices. Which is most suitable depends a lot on your lifestyle and on how far you’re prepared to go to pay more for more comfort.

You say you’re in the West of Scotland; the mainland coast stretches from the Solway Firth to Cape Wrath and is served by two electricity distribution companies (DNOs). Scottish Power does the southern bit as far as the Firth of Clyde (region 18), while North of that it’s SSEN (region 17). Their offpeak timings and the prices are not the same.

Another factor is your current THTC set-up. Some plans included a 24-hour  lower Heating rate, so it cost no more to run a 2kW fan heater at 9 in the evening than at 6 in the morning. This all changes with the new single smart meter arrangement; all usage during offpeak hours is charged at offpeak rates, whatever it’s used for, while all usage during peak periods is charged at the higher rate regardless of what for. 

If your storage heaters are working satisfactorily - i.e. they accumulate enough charge overnight to keep them pumping out warm air all day, and they’re big enough to keep the space warm, then Economy 7 could be the best option, with its attractive offpeak rate. It is after all the storage heaters and the immersion heater that will be taking the lion’s share of your total consumption.

If on the other hand you find that there’s a need for extra heat in the evening, one of the other plans may be better, because they both allow for heaters to be run at offpeak rates for a few daytime hours. The unit price is quite a bit higher, though, so you’ll have to dig out the slide rule and do some serious sums to work out how best to keep comfortable at an affordable price. 

Sadly, there is no ‘one size fits all’ answer to the question of which tariff would be best.  


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  • Carbon Cutter*****
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  • November 19, 2024

@Firedog thankyou. I've been in touch with our local electricians who installed us the Quantum Dimplex heaters and would be eligible for their flat rate tariff for these of 9.9p kWh between 00.30 and 7.30. They 'presumed' that this would in effect heat the immersion/water heater as does now, but weren't able to say whether the Smart meters have a 'boost' function for if needed, likely on peak i get. The other rates weren't bad, peak of 30.6p and standing charge 61.8p per day. Suppose the off peak offsets this. Do all company meters have a boost system?


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  • Carbon Cutter*****
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  • November 19, 2024

Sorry meant to say, they, the installers, put me on to British Gas, who have this Quantum tariff for eligible heaters.


Abby_OVO
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  • November 20, 2024

Hey ​@Albot81 

 

Glad to see our volunteers have been able to help get you in the right direction! Keep us updated with how you get on.

 

Albot81 wrote:

Do all company meters have a boost system?

 

With regards to this question, it’s quite hard to tell exactly, but I would guess so. One of the community members may know better, but it may be worth asking those companies directly as they may have different systems entirely.


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  • Carbon Cutter*****
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  • November 20, 2024

@Abby_OVO thankyou. Guessing the OVO ones do though?


Blastoise186
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Based on what I know, all Smart Meters that are equipped with either Five-Terminals and/or a 2A Relay (for use with External Contactors) should have a Boost Function on them.

The Aclara SGM1412-B, SGM1415-B and SGM1416-B are all known and verified as having this functionality.

It probably won’t surprise you that standard Four-Terminal Smart Meters don’t have this feature because it’d be unusable anyway.


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