At OVO we want to help spread the word about heat pumps, so that more homes consider them as an alternative to gas boilers.
Happy to help us do this?
Chat to one of our team about your heat pump experience. This can be a written case study - or filmed, if you're up for it! We'll be sharing snippets of the conversations on our social media, website and with journalists.
Let us know by leaving a comment below.
Thanks,
The OVO team
Just had our new heat pump hot water system installed *edited by Mod* in our effort to disconnect from gas. I decided to try out the new Emerald Energy (EE-HWS-A1-270E) so only time will tell if it was a mistake not going for iStore or something more premium like a reclaim.
It's a bit noisy when outside but so far not noticeable indoors and the Wi-Fi app was simple to set up and has a nice interface, but a bit limited in features.
Overall quite happy with the installation with the only two concerns:
Firstly, it is overhung from the concrete block, checking the installation manual it states that it needs to be installed on a 60×60 cm block at a minimum or could void warranty, the block appears to be 59 cm so not sure if I should be concerned
Secondly, the condensation pipe should be routed to storm water, it was initially installed to drip down the side of the house, but I requested it to be moved, not sure if it is needs additional attention. I live in Victoria and the area is quite wet, and the termites are a concern as it is a wooden house.
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