Share your heat pump experience

Just had our new heat pump hot water system installed *edited by Mod* in our effort to disconnect from gas. I decided to try out the new Emerald Energy (EE-HWS-A1-270E) so only time will tell if it was a mistake not going for iStore or something more premium like a reclaim.

It's a bit noisy when outside but so far not noticeable indoors and the Wi-Fi app was simple to set up and has a nice interface, but a bit limited in features.

Overall quite happy with the installation with the only two concerns:

Firstly, it is overhung from the concrete block, checking the installation manual it states that it needs to be installed on a 60×60 cm block at a minimum or could void warranty, the block appears to be 59 cm so not sure if I should be concerned

Secondly, the condensation pipe should be routed to storm water, it was initially installed to drip down the side of the house, but I requested it to be moved, not sure if it is needs additional attention. I live in Victoria and the area is quite wet, and the termites are a concern as it is a wooden house.