Share your heat pump experience

Thank you to everyone that’s left a comment and put their name forward for getting involved. 

I’ll be reaching out to you all via a forum private message shortly to get some details. 

Is that the finished insulation on your pipe work @christianedward or has it been improved since? Those bare lengths of copper and valves shouldn’t be like that. I’ve been looking at a much improved version of outside insulation from @Primary Pro Definitely worth looking at !! I’m hoping to get mine upgraded sometime.

Yes it has been improved a bit (great spot) after advice on here, I threatened the installer with a complaint and they came back and added a bit to the valves but it's not great to be honest. I'll have a look.

We’ve had our heat pump for nearly two years, with a few changes along the way as we’ve been part of an OVO/BEIS trial. I’m very happy to talk about our experience with the heat pump.

HI Everyone 

I am here to help and advise 

over 40 years in the heating industry, have had an ASHP plus PV and thermal  solar on my home for around 12 years

owned a heating company with a team ( second family ) of over 150 fitting more than 5000 gas boilers and just over 100 ASHP a year until i sold in 2017 

I had a few months off, then started my journey to improve external insulation to stop condensate freezing and provide a quality external insulation that will keep the moisture, wet OUT and heat in to provide maximum efficiency 

Under the Smartovations LTD umbrella, we have Primary Pro and Condensate Pro 

products and Tools  that provide a total solution 

On heat pumps, EVERY WATT COUNTS  to provide the highest C.O.Ps S.C.O.Ps 

To achieve this, it has to be correctly 

• Designed and specified 
• Installed 
• Commissioned 
• Services 

If any one of them is not carried out correctly, then the heat pump and system will not work efficiently. 

This is why so do cost the end customer more and why there are some who say they dont work 

The  100% do and why do, and other countries are far ahead of us 

We have to get this spot on to get to the target of  600,000 efficient heat pumps fitted a year 

More importantly, we have to do this for our KIDS KIDS KIDS, and the heating industry has a massive part to play. and why I am so passionate 

There to help in any way I can 

If I may, I am very dyslectic, so please forgive my spelling, grammar  

Always happy to help. Sorry I’ve only just answered but I was travelling to Portugal yesterday.

I have had my Daikin heat pump since February 2021 (and an EV since December 2020).

I’d definitely like to share my heat pump experience btw Tim. 

Hiya @Tim_OVO 

Happy to share my experience with the heat pump if you haven’t heard enough from me already. I’ll try not to mentioned the early experiences on the trial, hopefully that is behind us now… 😂

Hi Tim, Happy to be  heat pump guinea pig.  Our house was custom built in 2019-2020 and ASHP home heating and exhaust air DHW heating (essentially a mini ASHP for hot water provision using warm air from wet rooms) was designed in to the build (UFH throughout and dedicated siting of ASHP).  The house (off grid) has 100% electric energy source and no other renewable technologies.  In any discussions I'd like to highlight the madness of the current SAP/EPC regime that undermines ASHP energy performance in favour of natural gas heating due to supply cost bias.  Take a look at my EPC summary which underscores this point.  My new house is currently rated as "C" (score 78) due solely to the use of ASHP technology as my main source of home heating and DHW.

Agreed. My epc states the hot water is ‘poor’ though it’s heated using the ashp at an efficiency of at least 2.8 If it was done with gas the efficiency would be less than 1.0