I've had smart meters installed but want to replace my storage heaters with Dimplex Quantum.... any advice?
The meter has a 5th terminal for storage heaters ,but is this a 24/7 power supply running alongside economy 7 ?
Any help would be appreciated
Best answer by Transparent
Updated on 27/09/24 by Emmanuelle_OVO:
Great to hear about the planned improvements to your heating system. If you’re thinking of buying new storage heaters, this handy guide might be a good place to start.
In terms of how these would work in conjunction with your Secure Liberty smart meter, you’re right that these would be controlled via the fifth port terminal. The fifth port terminal is switched on during the off-peak times scheduled on your meter so isn’t active 24/7.
If you have a smart meter installed by OVO the off-peak times can be worked out using your Meter Point Administration Number (MPAN). You can find your MPAN on the ‘Plan’ page of your online account or OVO app (download for Android or iOS):

Then use this table below; the first two digits of your MPAN is the ‘Area ID’; the ‘Off peak’ times are on the column second from the right.

Please be advised that Secure, Aclara and Honeywell smart meters don't adjust for BST so during summer your off peak times will be an hour later than advised above.
This isn’t to say you can only use the storage heaters during this time, your meter will also have a ‘boost’ function allowing the fifth terminal to be used at peak times for your peak usage rates. Find out more about using this ‘boost’ function on this related topic.
Hope this helps decide the best heating option for you.
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