Skip to main content
Solved

Why did OVO collections team contact me despite my recent payment?


Show first post

76 replies

Blastoise186
Plan Zero Hero
Forum|alt.badge.img+1
  • Plan Zero Hero
  • 7913 replies
  • August 12, 2023

You need to discuss this with the Collections Team. 0800 069 9831. Forum volunteers cannot change this.

If you wish to pay quarterly and you're eligible to do so, you'll need to agree to do a payment plan with them. That is the only way to do it.

By default you're still on a monthly contract with monthly billing. The payment plan merely enables alternative payment arrangements. It does NOT change your billing cycle nor place you onto quarterly billing. 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings