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OVO Anytime compatibility sith VW e-Golf?


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  • Carbon Cutter*****
  • 8 replies

I'm looking to purchasing a VW e-Golf and trying to find out if it's compatible with OVO anytime. I will be using the standard 3 pin charger.

 

I have read conflicting info. On OVO checker it says not compatible but I'm sure someone on the forum said it was compatible.

 

Also the terms and conditions say it is,

https://www.ovoenergy.com/terms/anytime

 

Please can someone clarify?

Best answer by kopweb

Updated on 28/02/25 by Emmanuelle_OVO:
 

There are now two ways you can get Charge Anytime:

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

Hi @E-golf 

My posts may have contributed to your confusion on this subject. I have a 2022 Golf e-Hybrid Style (essentially a GTE) for which I have been successfully getting full Charge Anytime credits since March - using only a standard 3-pin granny charger. But maybe I just got lucky. I worried that I might lose out when VW changed their own app, but the transition was seamless.

What I would say is that mine’s a plug-in hybrid, so the granny charger is adequate. If you’re considering a used fully electric e-Golf, I agree with @Blastoise186. It will take so long to charge the bigger battery, and Charge Anytime will switch on and off the power feed so often, it will confuse the software on the car and leave you with partial charges.

On the other hand, if you install an EV Charger from the approved list, you should be able to access Charge Anytime for almost any EV including an e-Golf. But a charger is a chunky investment.

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17 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • 7965 replies
  • November 13, 2023

Hi @E-golf 

Only the VW ID EVs are compatible if memory serves. Unfortunately, that three-pin basic charger won’t work either.


kopweb
Carbon Catcher*
Forum|alt.badge.img+1
  • Carbon Catcher*
  • 19 replies
  • Answer
  • November 13, 2023

Updated on 28/02/25 by Emmanuelle_OVO:
 

There are now two ways you can get Charge Anytime:

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

Hi @E-golf 

My posts may have contributed to your confusion on this subject. I have a 2022 Golf e-Hybrid Style (essentially a GTE) for which I have been successfully getting full Charge Anytime credits since March - using only a standard 3-pin granny charger. But maybe I just got lucky. I worried that I might lose out when VW changed their own app, but the transition was seamless.

What I would say is that mine’s a plug-in hybrid, so the granny charger is adequate. If you’re considering a used fully electric e-Golf, I agree with @Blastoise186. It will take so long to charge the bigger battery, and Charge Anytime will switch on and off the power feed so often, it will confuse the software on the car and leave you with partial charges.

On the other hand, if you install an EV Charger from the approved list, you should be able to access Charge Anytime for almost any EV including an e-Golf. But a charger is a chunky investment.


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  • Author
  • Carbon Cutter*****
  • 8 replies
  • November 15, 2023
kopweb wrote:

Hi @E-golf 

My posts may have contributed to your confusion on this subject. I have a 2022 Golf e-Hybrid Style (essentially a GTE) for which I have been successfully getting full Charge Anytime credits since March - using only a standard 3-pin granny charger. But maybe I just got lucky. I worried that I might lose out when VW changed their own app, but the transition was seamless.

What I would say is that mine’s a plug-in hybrid, so the granny charger is adequate. If you’re considering a used fully electric e-Golf, I agree with @Blastoise186. It will take so long to charge the bigger battery, and Charge Anytime will switch on and off the power feed so often, it will confuse the software on the car and leave you with partial charges.

On the other hand, if you install an EV Charger from the approved list, you should be able to access Charge Anytime for almost any EV including an e-Golf. But a charger is a chunky investment.

 

Thanks..how did you manage to get the anytime tariff to work?


Jeffus
Plan Zero Hero
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  • Plan Zero Hero
  • 2561 replies
  • November 16, 2023
E-golf wrote:
kopweb wrote:

Hi @E-golf 

My posts may have contributed to your confusion on this subject. I have a 2022 Golf e-Hybrid Style (essentially a GTE) for which I have been successfully getting full Charge Anytime credits since March - using only a standard 3-pin granny charger. But maybe I just got lucky. I worried that I might lose out when VW changed their own app, but the transition was seamless.

What I would say is that mine’s a plug-in hybrid, so the granny charger is adequate. If you’re considering a used fully electric e-Golf, I agree with @Blastoise186. It will take so long to charge the bigger battery, and Charge Anytime will switch on and off the power feed so often, it will confuse the software on the car and leave you with partial charges.

On the other hand, if you install an EV Charger from the approved list, you should be able to access Charge Anytime for almost any EV including an e-Golf. But a charger is a chunky investment.

 

Thanks..how did you manage to get the anytime tariff to work?

@E-golf 

There use to be a Golf listed on the anytime app for a short while if you installed it.

I don't think it is there to select anymore. You could download the app to check.

So you will get stuck at the first hurdle now as well as the issue that 3 pin plugs are not officially supported.

You could email the ovo team to confirm you can't use your car unless you buy a compatible charger.

smarthome@ovoenergy.com


kopweb
Carbon Catcher*
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  • Carbon Catcher*
  • 19 replies
  • November 18, 2023

@Jeffus is 100% correct. There was a brief spell of a month or so when eGolfs were listed on the app but not on the website. That’s when I sneaked in. I don’t think they have been on the Kaluza app drop-down list for several months.

The fact remains that the software seems to work when connected, so I’m not sure why it has taken so long to add a wider range of VWs on to the compatibility list.

But in any case the granny charger would still be an issue for a full-fat EV.


Jeffus
Plan Zero Hero
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  • Plan Zero Hero
  • 2561 replies
  • November 21, 2023

Did you make any progress @E-golf emailing ovo


Emmanuelle_OVO
Community Manager
  • Community Manager
  • 2562 replies
  • November 22, 2023

Hey @E-golf,

 

I’ll ask if there are any updates on this internally and get back to you 😊


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  • Author
  • Carbon Cutter*****
  • 8 replies
  • November 22, 2023
Emmanuelle_OVO wrote:

Hey @E-golf,

 

I’ll ask if there are any updates on this internally and get back to you 😊

 

Thank you 


Emmanuelle_OVO
Community Manager
  • Community Manager
  • 2562 replies
  • November 22, 2023

Hey @E-golf,

 

I am sorry the VW is still not compatible. The list is here. You'd need to have a compatible charger to use Charge Anytime.

 

We are updating the list frequently and are always looking to add more compatible vehicles, so keep checking the webpage 😊


Forum|alt.badge.img
  • Author
  • Carbon Cutter*****
  • 8 replies
  • December 19, 2023
Emmanuelle_OVO wrote:

Hey @E-golf,

 

I am sorry the VW is still not compatible. The list is here. You'd need to have a compatible charger to use Charge Anytime.

 

We are updating the list frequently and are always looking to add more compatible vehicles, so keep checking the webpage 😊

 

Any more update on this? Any more cars and chargers planned to be fully integrated?


Emmanuelle_OVO
Community Manager
  • Community Manager
  • 2562 replies
  • December 20, 2023

No updates currently @E-golf, but I'll ask the team in the new year and see if there is a road map for certain models 🙂


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  • Carbon Cutter*****
  • 30 replies
  • March 18, 2024

 

Doesnt make any sense does it?   if the E golf works with the software - why cant they put it

back in the drop down?   some people said they managed to get it to work!?   

is it really all about the charger and not the car?


Emmanuelle_OVO
Community Manager
  • Community Manager
  • 2562 replies
  • March 19, 2024

Hey @TD12345,

 

I’ll ask the team for an update and report back to this topic. 


Emmanuelle_OVO
Community Manager
  • Community Manager
  • 2562 replies
  • March 20, 2024

Hey @TD12345,

 

VW eGolf isnt compatible. You can check this for full compatibility list:

 

 https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers 

 

The eligibility checker may be confusing as it does let you tick wrong answers too (in case you have a compatible charger and to gather data). So this may have caused some confusion here over compatibility. 


kopweb
Carbon Catcher*
Forum|alt.badge.img+1
  • Carbon Catcher*
  • 19 replies
  • October 21, 2024
Emmanuelle_OVO wrote:

No updates currently @E-golf, but I'll ask the team in the new year and see if there is a road map for certain models 🙂

Hi @Emmanuelle_OVO 

Did you ever get a road map from the development team for VW models - especially since the partnership announcement between Ovo and VW Group? 

I’m thinking specifically of the new 2024 Golf 1.5 TSI eHybrid and GTE, which have a comparable electric range to some full EVs.


Emmanuelle_OVO
Community Manager
  • Community Manager
  • 2562 replies
  • October 22, 2024

I’ll ask the team @kopweb & report back 😊


  • New Member**
  • 1 reply
  • December 7, 2024

I’m interested in this subject, I have a VW E Up which isn’t listed as compatable but its sister car the Skoda Citigo IV which is identical is on the list.  They both use the same. maps and More software for scheduling charging. I am currently using the 3 pin granny charger whilst at home and charge overnight which is sufficient for our purpose, it would be nice to be able to use charge anytime without the need for a wall charger.


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